Process Improvement Expert

7 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia atmaal Full time

At atmaal, we are looking for a highly experienced Process Improvement Expert to lead our Change Management efforts. As a key member of our IT team, you will be responsible for developing and maintaining effective Change Management processes that drive business value.

Job Description:

The ideal candidate will have 4-6 years of experience in ITIL-based Change Management processes and a strong understanding of business continuity principles.

Key Responsibilities:

  • Develop and maintain Change Management documentation, including process guidelines, templates, and best practice policies.
  • Facilitate Change Advisory Board (CAB) meetings, ensuring the correct assessment of changes, including their potential risk, impact, and urgency.

Required Skills and Qualifications:

  • 4 to 6 years of experience in Change Management, preferably within an ITIL-based environment.
  • Strong understanding of ITIL frameworks, particularly the Change Management process.
  • Experience working with Change Management tools and software.


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