Client Success Specialist

5 days ago


Jeddah, Makkah Province, Saudi Arabia KONE Automatiktüren GmbH Full time

We are seeking a highly motivated and organized Commercial Operations Associate to join our team. In this role, you will be responsible for managing and maintaining accurate and up-to-date records and data related to sales, service, and customer interactions.

Using your exceptional analytical and problem-solving skills, you will analyze data and trends to inform business decisions, identifying opportunities for growth and improvement.

Your attention to detail, organizational skills, and ability to work independently will enable you to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.

  1. Manage and maintain accurate and up-to-date records and data related to sales, service, and customer interactions.
  2. Analyze data and trends to inform business decisions, identifying opportunities for growth and improvement.
  3. Collaborate with internal stakeholders to gather insights and intelligence, informing strategic decisions and driving business growth.
  4. Identify opportunities for process improvements and efficiencies, implementing changes to enhance the customer experience.

Requirements:

To be successful in this role, you will need:

  1. Bachelor's degree in Business Administration or related field.
  2. Minimum 2-4 years of experience in commercial operations or a related field.
  3. Exceptional analytical and problem-solving skills, with the ability to interpret complex data and trends.
  4. Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  5. Strong communication and interpersonal skills, with the ability to collaborate effectively with internal stakeholders.

We are an equal opportunities employer, committed to diversity, equity, and inclusion. We celebrate individuality and promote a culture of respect, empathy, and understanding.



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