Frontline Management Position

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full time

The Call Center Supervisor role at the Arab National Bank's Perfume & Cosmetics division requires a seasoned leader who can oversee daily call center operations, manage a team of customer service representatives, and implement strategies to enhance customer satisfaction.

About the Team:

  • Our team is passionate about delivering exceptional customer service and driving business results.
  • We offer a collaborative work environment, with opportunities for ongoing training and development.
  • We value diversity and inclusion, with a focus on creating a positive work culture.

Requirements:

  1. Minimum 3 years of experience in a supervisory role.
  2. Strong leadership and team management skills.
  3. Excellent communication and interpersonal abilities.
  4. Ability to analyze data and make informed decisions.


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