Frontline Customer Support Director

Overview:We are looking for a talented and experienced professional to join our team as a Frontline Customer Support Representative. In this role, you will be responsible for providing top-notch customer service and support to our clients.Key Responsibilities:Inquiry Handling: Respond promptly and professionally to customer inquiries, addressing concerns and...

Key ResponsibilitiesManage frontline operation teams to ensure operational excellence and excellent customer service.Develop a productive and achievement-oriented working environment for employees resulting in high engagement scores.Provide effective coaching and performance management to the Customer Service Team Leaders as required to enable the best...

Role OverviewAs a Customer Service Operations Manager at Lalamove, you will be responsible for providing exceptional frontline people leadership and operational management for the Level 1 and Level 2 Contact Centres in KSA.This is a key role that requires a proactive approach to ensuring operational excellence and excellent customer service. You will work...

The Director of Customer Experience is responsible for leading, designing, and optimizing the end-to-end customer journey, ensuring a seamless, personalized, and superior experience at every touchpoint. This role will drive customer satisfaction, engagement, and brand loyalty by developing strategies and fostering a customer-centric culture across all...

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world's...

The Technical Support Director position at Adobe is responsible for delivering exceptional technical support services to our Ultimate Support plan customers. This role requires a strong understanding of technical support principles and practices, as well as excellent leadership and communication skills.Your Key Responsibilities Will Include:Leading a team of...

Director, Customer Experience (Sourcing)Location: Riyadh, Saudi ArabiaArea of Interest: Customer ExperienceJob Type: ProfessionalJob Id: 1438635Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a...

About the RoleThis entry-level position offers an excellent chance to develop your customer service skills and contribute to the success of our innovative company. As a Concierge Service Agent, you will play a key role in delivering exceptional experiences for our clients, fostering a positive reputation for Silkhaus.Provide high-quality support through...

Director, Customer Experience (Sourcing)Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Travel: 30%Location: SaudiMeet the TeamJoin Cisco's Customer Experience (CX) team...

Director, Customer Experience (Sourcing)Location: Riyadh, Saudi ArabiaArea of Interest: Customer ExperienceJob Type: ProfessionalTechnology Interest: NoneJob Id: 1438635Travel: 30%Meet the TeamJoin Cisco's Customer Experience (CX) team and be part of a transformative journey We're reshaping our CX Operating Model to deliver personalized, proactive, and...

Director, Customer Experience (Sourcing)Location: Riyadh, Saudi ArabiaArea of Interest: Customer ExperienceJob Type: ProfessionalTechnology Interest: NoneJob Id: 1438635Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may...

Job DescriptionWe are seeking a skilled Sr. Sales Manager to drive sales growth in key vertical markets while managing existing accounts.About the RoleThe ideal candidate will demonstrate a commitment to maximizing new business opportunities and delivering exceptional customer service, ensuring high-quality performance and...

Job SummaryThe Field Competence Development Manager will be responsible for leading frontline field and safety competence development, collaborating with a global team, and managing FL Training Centers.Main ObjectivesContribute to the development of a culture of innovation and collaboration within the organization.Ensure the quality and effectiveness of...

Reporting to the Customer Success Manager, the Customer Support Lead provides guidance to a team of customer support professionals. The role focuses on maintaining high-quality customer service and ensuring effective issue resolution within established guidelines.Strategic ResponsibilitiesAssist the Customer Success Manager in implementing strategies that...

Role Overview:The Digital Customer Engagement Director will be responsible for developing and executing digital customer engagement strategies that drive customer retention, engagement, and sales. This role will focus on leveraging data-driven marketing and CRM tools to enhance customer experiences.Main Objectives:To develop and implement a comprehensive...

Key ResponsibilitiesThe Strategic Customer Engagement Director will be responsible for building and maintaining strong relationships with our customers. This includes identifying new opportunities for our customers to leverage our solutions and services, while also mitigating churn and managing renewals.You will work closely with our account teams, industry...

At Maximus KSA, we are seeking a dedicated individual to join our team as a Customer Support Representative. As a key member of our contact centre operations, you will play a vital role in delivering exceptional customer service and support to our social beneficiaries.You will be responsible for handling inbound and outbound calls efficiently and...

KONE Nederland is dedicated to creating a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency.We are seeking a Customer Support Engineer to join our team. As a key member of our sales team, you will be responsible for...

RADCARE is seeking a highly skilled Customer Support Specialist to handle customer inquiries and resolve issues efficiently.Job OverviewProvide exceptional customer service via phone calls, ensuring timely resolution of customer concerns.Key ResponsibilitiesDevelop strong communication skills to effectively interact with customers and colleagues.Demonstrate...

Company OverviewThe Arab National Bank is a leading financial institution that offers a wide range of products and services to its customers.We are committed to providing excellent customer service and support to our clients.Job DescriptionThis position involves managing inbound and outbound calls in a timely manner, providing accurate information to...