Telehealth Consultant

2 days ago


Jeddah, Makkah Province, Saudi Arabia BUPA Arabia Full time
About the Role

The Otolaryngology Senior Registrar/Specialist plays a vital role in delivering high-quality, patient-centered care through telehealth consultations. This individual will leverage their extensive expertise in otolaryngology to diagnose and manage a wide range of ear, nose, and throat conditions remotely, ensuring optimal patient outcomes and satisfaction.

Patient Consultation and Management
  • Conduct comprehensive telehealth consultations, incorporating thorough patient history and physical examinations, to address ear, nose, and throat issues.
  • Utilize video conferencing platforms to assess patient symptoms, review medical history, and conduct virtual examinations. Develop personalized treatment plans, prescribe medications, and provide ongoing patient education.
  • Offer comprehensive virtual consultations to patients with a wide range of otolaryngological conditions, including:
    • Ear, nose, and throat infections
    • Sinus problems
    • Hearing loss
    • Dizziness and balance disorders
    • Voice disorders
    • Sleep apnea
    • Head and neck cancers
  • Develop and implement personalized treatment plans, including medication management, referrals to specialists, and lifestyle modifications.
  • Collaborate with other healthcare professionals, including primary care physicians, specialists, and nurses, to ensure seamless patient care.
  • Practice population health management by identifying and addressing health issues at the community level, implementing preventive measures, and promoting health education and awareness.
Quality Assurance and Compliance
  • Communicate effectively with patients and their families, providing clear and concise explanations of diagnoses, treatment options, and follow-up care.
  • Adhere to all relevant medical regulations, ethical guidelines, and quality assurance standards for telehealth practice.
  • Maintain up-to-date knowledge of telehealth regulations and best practices. Participate in quality improvement initiatives and document patient encounters accurately.
  • Participate in quality improvement initiatives, research activities, and clinical audits to enhance patient care and outcomes.
Professional Development
  • Continuously enhance professional knowledge and skills in otolaryngology and telehealth best practices.
  • Attend relevant conferences, workshops, and online courses. Stay abreast of advancements in ENT medicine and telehealth technology.
  • Stay up-to-date on the latest advancements in otolaryngology and telehealth technology.
Telehealth Platform Proficiency
  • Maintain accurate and complete patient records in accordance with HIPAA regulations.
  • Maintain proficiency in utilizing the designated telehealth platform, including video conferencing, secure messaging, and electronic health records (EHR) integration.
  • Actively participate in training programs and stay updated on platform enhancements and best practices. Collaborate with IT support to troubleshoot any technical issues.

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