Customer Service Operations Director

About the RoleWe are looking for a highly skilled Service Operations Director to lead the design and optimization of core IT service management processes, including incident management, request fulfillment, problem management, and change management.The successful candidate will have a proven track record of implementing IT service management solutions and...

Job DescriptionWe are seeking a highly experienced and dynamic leader to oversee our call center operations in Jiddah.Key Responsibilities:Lead and manage day-to-day operations of the call center, ensuring high levels of customer satisfaction.Develop and implement strategies to enhance service quality and operational efficiency.Oversee quality assurance...

Job Overview:We are seeking a highly skilled Contract Performance Director to join our team at International Executive Service Corps. As a key member of our organization, you will be responsible for directing all operational departments and ensuring the successful accomplishment of depot mission objectives.Main Responsibilities:Directly controls all...

Job DescriptionWe are seeking a highly experienced and dynamic Call Center Manager to lead our contact center operations in Saudi Arabia. The ideal candidate will possess a strong background in managing customer-facing projects, ensuring the delivery of excellent service quality, and implementing quality assurance processes.About 2P Perfect Presentation2P...

Key ResponsibilitiesDesign and implement IT service management processes aligned with industry standards.Lead the IT service operations team to deliver high-quality services.Drive adoption and adherence to IT service management processes across the organization.Manage service improvement programs to enhance service delivery and customer...

About This OpportunityWe are seeking an experienced Outbound Sales and Customer Experience Director to lead our contact center operations in Saudi Arabia. As a key member of our team, you will be responsible for driving business growth through exceptional customer service and strategic process improvement.Main Responsibilities:Develop and implement effective...

We are looking for a highly skilled and motivated Support Services Director to lead our support teams and ensure the smooth operation of our hospital.

About the RoleThe Technical Service Manager will be responsible for leading all technical service operations at an Automotive OEM paint site.This includes managing customer relationships, driving process optimization, and ensuring operational compliance.Main Responsibilities:Lead technical service operations at the customer site.Build and maintain strong...

About the RoleWe are seeking a seasoned professional to fill the position of Distribution Center Director. The ideal candidate will have extensive experience in managing large-scale logistics operations and will be responsible for overseeing the daily activities of our distribution center, including receiving, storing, and issuing supplies, as well as...

Are you a motivated and ambitious professional looking for a new challenge? Do you have a passion for the construction industry and a desire to make a real impact?We are seeking a highly skilled Director of KSA Operations to join our team in Jeddah, KSA. As a Director, you will be responsible for leading our operations in the region and driving business...

Job Description:Domo Ventures W.L.L.We are seeking a highly skilled and experienced Cleaning Services Director to oversee the janitorial department. This individual will be responsible for developing and implementing an annual operational plan, ensuring the highest standards of cleanliness, safety, and professional conduct within the...

Emdad Al Khebrat seeks a seasoned Customer Service Operations Manager to oversee the performance of our call center team.We are looking for a highly motivated and experienced professional to join our team as a Call Center Team Lead. The ideal candidate will have relevant experience in call center/customer experience and be available on short notice.The...

Raffles is seeking a results-driven Director of Wellness Services to lead our luxury spa operations in Jeddah, Saudi Arabia.Key ResponsibilitiesDevelop Strategic Plans to enhance spa operations, guest satisfaction, and revenue growth.Lead and inspire a team of spa professionals, fostering a culture of excellence and continuous improvement.Oversee Financial...

1. JOB PURPOSE:Responsible for overseeing all customer care operations, managing complaints, and ensuring exceptional customer experience. This role involves handling customer inquiries and complaints, including those from the Ministry of Tourism, coordinating with marketing for social media complaints, and collaborating with other departments to resolve...

We are seeking a Laundry Services Director to join RAFFLES in Jeddah, Saudi Arabia. The ideal candidate will oversee the daily operations of our laundry facility, ensuring high-quality service and maintaining cleanliness standards while implementing quality control procedures.Key ResponsibilitiesSupervise and coordinate the work of laundry staff to ensure...

Job SummaryWe are seeking a highly experienced Hotel Culinary Services Director to join our team at Food People. As a key member of our leadership team, you will be responsible for overseeing the entire food and beverage department and its operations.The ideal candidate will be a strong leader who enjoys being hands-on, with the ability to work in a...

Job OverviewRaffles Hotels & Resorts seeks a dynamic Fitness Operations Director to oversee the daily operations of our state-of-the-art health club in Jeddah, Saudi Arabia.The ideal candidate will have experience in health club management, with a strong focus on customer satisfaction, staff supervision, and facility maintenance.

Vessel Operations Director Job Description:We are seeking a highly experienced Vessel Operations Director to join our team. The ideal candidate will oversee vessel operations, manage relationships with stakeholders, and drive business development efforts.Main Responsibilities:Oversee vessel operations, including Port and offshore vessels.Manage relationships...

Zone ManagerWe are seeking a highly skilled Operational Director to oversee all operational aspects across our terminals, including event staff shifts, allocations, uniforms, accreditation, meals & other welfare.The successful candidate will also be responsible for monitoring and coordinating operational aspects across our hotel cluster, ensuring seamless...

This is a full-time on-site role for a Director of Sales and Marketing located in Jeddah. The Director of Sales and Marketing will be responsible for leading sales and marketing operations, managing sales teams, developing business strategies, and ensuring customer service excellence.Company DescriptionWe suggest you enter details here.Role DescriptionThis...