IT Service Representative
2 days ago
We are seeking an experienced Help Desk Specialist to join our team at Salehiya Healthcare. In this role, you will be responsible for providing technical assistance to customers, resolving issues, and enhancing their overall experience.
Duties and Responsibilities- Dispatch Issues: Transfer customer inquiries to the relevant department.
- Agent Communication: Keep agents informed about issue updates and new information.
- Product Knowledge: Offer expert advice on products and services.
- Feedback Mechanism: Provide constructive feedback to call centre employees and management.
- Incident Closure: Verify that incidents are resolved on both CRM and SAP ERP systems.
- Satisfaction Measurement: Evaluate customer satisfaction through follow-up communication.
- Call Escalation: Intervene when necessary to prevent escalations.
Must possess a Bachelor's degree or equivalent in Computer Science, Engineering, Business, or related fields. A minimum of 1-2 years of experience in customer service roles is required.
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Customer Service Representative
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Global Blue group Full timeAt Global Blue, we are seeking a highly skilled Customer Service Representative to join our team. This role will be responsible for delivering exceptional customer experiences through effective communication, issue resolution, and problem-solving skills.Job DescriptionWe are looking for an individual who is passionate about providing top-notch service and...
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Customer Service Representative
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Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeJob Title: Customer Service RepresentativeEZOrder, a leading B2B office supply company in Riyadh, is seeking a highly skilled Customer Service Representative to handle sales orders and provide exceptional client support.Key Responsibilities:Efficiently process sales orders received via email by inputting them into our system.Maintain accurate records of...
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Customer Service Representative
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Riyadh, Ar Riyāḑ, Saudi Arabia KARASI Full timeKARASI is a Saudi company specializing in the office furniture industry, with a focus on supplying high-quality chairs and seating. By paying attention to detail and understanding the design needs of different work environments, KARASI provides smart solutions and an integrated system of health and psychological protection for employees. The company strives...
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Customer Service Representative
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cigna Health and Life Insurance Company Full timeCustomer Service Representative page is loadedCustomer Service RepresentativeApply remote type Hybrid locations Riyadh, Saudi Arabia time type Full time posted on Posted 2 Days Ago job requisition id 25001547ResponsibilitiesDelivers straightforward administrative and/or other basic business services in Customer Service.Receives requests by mail, telephone,...
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Customer Service Representative
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Perfect Presentation (2P) Full timeWe are seeking a highly motivated and customer-oriented professional to join our team at Perfect Presentation (2P). As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.The ideal candidate should have exceptional communication skills, strong problem-solving...
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Customer Service Representative
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cigna Health and Life Insurance Company Full timeCustomer Service Representative page is loadedCustomer Service RepresentativeApply remote type Hybrid locations Riyadh, Saudi Arabia time type Full time posted on Posted 2 Days Ago job requisition id 25001547ResponsibilitiesDelivers straightforward administrative and/or other basic business services in Customer Service.Receives requests by mail, telephone,...
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Customer Service Representative
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia SENSYS Inc. Full timeJob OpportunityThe Customer Service Representative will be the primary point of contact for customers and internal stakeholders. This role requires excellent communication and problem-solving skills.Main Responsibilities:Address customer queries and concerns in a timely manner.Provide exceptional customer service and support employee inquiries.Collaborate...
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Senior Architect
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Riyadh, Ar Riyāḑ, Saudi Arabia Iconic IT Consulting Service LLC Full timeJob DescriptionWe are looking for a seasoned Solution Architect to lead the design and implementation of cutting-edge solutions for our clients in the financial services industry.About YouYou have a proven track record of success in solution architecture, with expertise in TOGAF, AWS, Azure, and microservices architectures. You are well-versed in financial...
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IT Services Business Development Manager
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Riyadh, Ar Riyāḑ, Saudi Arabia Top IT Product Company Full timeAbout the CompanyTop IT Product Company is a leading provider of IT services and solutions. Our mission is to deliver exceptional value to our customers through innovative technology and personalized service.We are committed to fostering long-term relationships with our customers and partners, and we seek a seasoned Large Enterprise Sales Representative to...
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Business Services Representative
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cigna Health and Life Insurance Company Full timeAre you a detail-oriented individual with excellent communication skills? Do you have experience in business services and customer-facing roles? If so, we encourage you to apply for this exciting opportunity as a Business Services Representative with Cigna Health and Life Insurance Company. In this position, you will be responsible for delivering exceptional...
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Customer Service Representative
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Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeAbout the PositionWe are looking for a Customer Service Representative to join our team at CARE.Job DutiesThe successful candidate will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.They will also be required to maintain accurate records, manage...
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Sales and Service Representative
1 day ago
Riyadh, Ar Riyāḑ, Saudi Arabia Alrajhiinvestments Full timeAbout the Job:We are seeking a highly motivated Sales and Service Representative to join our team at Alrajhiinvestments. As a key member of our sales and service team, you will be responsible for providing exceptional support and service to our customers, identifying service sales opportunities, and building strong relationships with customers.Your Key...
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Customer Service Representative
4 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeWe are seeking a Customer Service Representative to support our Riyadh operation.Key Responsibilities:Respond to customer inquiries and requests via our website.Process orders and provide timely updates on their status.Resolve customer complaints in a professional and courteous manner.Collaborate with the back-office team to ensure efficient issue...
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Customer Service Representative
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia GES - Global Experience Specialists Full timeAt GES - Global Experience Specialists, we are seeking a talented Customer Service Representative to join our dynamic team. As a key member of our sales support function, you will play a vital role in delivering exceptional customer experiences and driving business growth.Job Description:Provide timely and effective responses to customer inquiries through...
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Client Service Representative
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ubrand Sa Full timeUbrand Sa is dedicated to delivering exceptional results for our clients through innovative marketing strategies. We are seeking an experienced Client Service Representative to join our team and play a key role in managing client relationships and executing marketing campaigns.Responsibilities:Manage client communication and coordinate project...
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Technical Service Representative
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Sysmex Saudi Arabia Full timeAbout the PositionThe Technical Service Representative is responsible for providing technical support and troubleshooting to ensure the safe and proper utilization of our diagnostic solutions. This role requires strong technical expertise, excellent communication skills, and a deep understanding of clinical practices.Key ResponsibilitiesProvide technical...
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Phone Service Representative
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full timeJob Title: Call Center RepresentativeJob Summary: We are seeking a highly motivated and results-driven individual to join our team as a Call Center Representative.Responsibilities:Answering customer inquiries via phone, email, or chat.Providing solutions to customer problems and concerns.Documenting customer interactions in our CRM system.Requirements:High...
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Customer Service Representative
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Perfect Presentation (2P) Full timeAt Perfect Presentation, we are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative in Riyadh, Saudi Arabia.About the RoleThe ideal candidate should have exceptional communication skills, strong problem-solving abilities, and a passion for delivering exceptional customer...
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Customer Service Representative
7 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia GlobalBlue_IT Full timeKey ResponsibilitiesCommunication with customers in written form and via phone with defined SLA (response time) and quality standards.Keeping records of customer interactions and contacts.Researching required information using internal systems and resources.Communication and coordination with CS Team members, internal departments, and GB offices.Following up...
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Customer Service Representative
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia 2P Full timeAs a Customer Service Representative at 2P Perfect Presentation, you will be responsible for providing exceptional support to our clients through phone calls.Key Responsibilities:We are seeking a Help Desk Specialist to join our team at 2P Perfect Presentation. The successful candidate will be responsible for handling customer inquiries and resolving issues...