Technical Service Representative
1 day ago
The Technical Service Representative is responsible for providing technical support and troubleshooting to ensure the safe and proper utilization of our diagnostic solutions. This role requires strong technical expertise, excellent communication skills, and a deep understanding of clinical practices.
Key Responsibilities- Provide technical support and troubleshooting to end-users.
- Analyze customer needs and propose solutions aligned with international guidelines.
- Collaborate with cross-functional teams to enhance market awareness and drive business growth.
- Develop and deliver comprehensive training programs for customers, healthcare professionals, and end-users.
- Bachelor's degree in a relevant field (e.g., Nursing, Medical Laboratory Technology, or a related discipline).
- Proven experience in application support, technical training, or a similar role in the healthcare or medical device industry.
- Strong understanding of laboratory and clinical practices.
- Excellent communication and presentation skills.
Sysmex Corporation supports healthcare professionals around the world by providing a broad range of medical diagnostic products and solutions. Our company operates globally, with a presence in over 190 countries and regions.
Sysmex Saudi Arabia is a subsidiary of the Sysmex Corporation from Kobe, Japan. We serve our customers in Saudi Arabia and support healthcare professionals by providing medical diagnostic products, solutions, and services.
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