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Customer Advocacy Specialist

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Seclore Full time
Job Description
This position is for individuals who possess the ability to identify multiple solutions to the same problem and can help in decision making while working in a super-agile environment. Seclore is a place where innovation is nurtured. We continuously push the boundaries of innovation and find new ways to add value to customers and stakeholders.

Primary Responsibilities
  1. Evaluate customer needs and strategic direction through regular engagement and strategic discussions.
  2. Lead discovery sessions to understand new use cases and client business objectives.
  3. Design solutions that meet client requirements using Seclore's product features and technologies.
  4. Create documentary artifacts to support customer success initiatives.
  5. Develop expertise on customer deployments and provide strategic guidance.