Integration Support Specialist
4 days ago
We are seeking an experienced Technical Team Leader to lead our L2 production support team for integration services. The ideal candidate should have hands-on experience with CP4I, OpenShift, and API Management platforms such as APIgee.
The successful candidate will be responsible for daily health checks, proactively identifying issues, and leading a technical team responsible for production support in integration services. Experience with cloud integration services, hybrid cloud architectures, and containerization technologies such as Docker, Kubernetes, or OpenShift is essential.
Key Responsibilities- Lead a technical team providing L2 production support for integration services.
- Daily health checks and proactive issue identification.
- Experience with on-call rotations and 24/7 support for mission-critical systems and applications.
A Bachelor's degree in Computer Science, Information Technology, or a related field is required. A Master's degree may be preferred but not always required.
Relevant certifications such as IBM Certified Solution Advisor - Cloud Pak for Integration V2021 or equivalent certifications from other vendors may be beneficial.
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