Integration Support Specialist

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full time
Job Description

We are seeking an experienced Technical Team Leader to lead our L2 production support team for integration services. The ideal candidate should have hands-on experience with CP4I, OpenShift, and API Management platforms such as APIgee.

The successful candidate will be responsible for daily health checks, proactively identifying issues, and leading a technical team responsible for production support in integration services. Experience with cloud integration services, hybrid cloud architectures, and containerization technologies such as Docker, Kubernetes, or OpenShift is essential.

Key Responsibilities
  • Lead a technical team providing L2 production support for integration services.
  • Daily health checks and proactive issue identification.
  • Experience with on-call rotations and 24/7 support for mission-critical systems and applications.
Qualifications and Education Requirement

A Bachelor's degree in Computer Science, Information Technology, or a related field is required. A Master's degree may be preferred but not always required.

Relevant certifications such as IBM Certified Solution Advisor - Cloud Pak for Integration V2021 or equivalent certifications from other vendors may be beneficial.



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