QA Learning and Development Specialist
2 days ago
In this pivotal role, the QA Trainer will contribute to the growth and development of Mirai's QA organization by creating and delivering engaging training programs. This position involves working with Junior QA testers to QA Managers to identify skill gaps and develop targeted training initiatives.
- Design and implement interactive training sessions using a variety of instructional methods, including workshops, webinars, and e-learning modules focused on video games QA.
- Develop high-quality training materials, such as presentations, manuals, handouts, and multimedia visual aids that cater to different learning styles.
- Conduct regular training needs assessments to identify skill gaps among team members and develop targeted training programs.
- Coordinate logistics for training sessions, ensuring smooth execution, venue setup, equipment preparation, and participant registration.
- Evaluate the effectiveness of training programs through participant feedback, performance assessments, and other relevant metrics, making adjustments as needed to optimize outcomes.
- Collaborate with subject matter experts to ensure that training content remains accurate, relevant, and aligned with organizational goals and policies.
- Maintain accurate records of training activities and assessment results to track progress and inform future training initiatives.
- Provide one-on-one coaching and support to trainees as needed to reinforce learning and address individual training needs.
- A minimum of 2 to 3 years of experience in designing and delivering training programs.
- Knowledge of adult learning principles and instructional design methodologies is essential.
- Business proficiency in English is required, with Arabic language being an asset.
- Excellent presentation and facilitation skills are necessary for success in this role.
- Strong interpersonal and communication skills are vital for effective collaboration and stakeholder engagement.
- The ability to adapt to changing priorities and work in a fast-paced environment is crucial.
- An interest in video games can be beneficial but is not mandatory.
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