Debt Collection Team Lead

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Imdad Full time
Job Description: Debt Collection Team Lead

The Debt Collection Team Lead at Imdad is responsible for driving the collection process forward by following up on overdue accounts, negotiating payment terms, and working closely with customers to resolve issues. Strong communication and problem-solving skills are essential in this role, as is the ability to motivate and lead a team of collectors.

Responsibilities:

  • Manage a team of collectors, including setting goals and objectives, and providing guidance on best practices.
  • Locate and prioritize overdue accounts using computer systems and automated tools.
  • Communicate effectively with customers to understand their needs and develop solutions that meet their requirements.
  • Collaborate with the Senior Credit Officer to develop debt repayment strategies and negotiate payment terms.

Qualifications:

  • Minimum 5 years of experience in corporate field collections.
  • Bachelor's or Master's degree in a related field.
  • Strong knowledge of accounts receivable procedures and a proven track record in this area will be considered an added value.
  • Excellent written and verbal communication skills in English and Arabic.
Seniority Level:

Mid-Senior level



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