Business Collections Manager
5 days ago
The Collection Team Lead is responsible for managing a team of collectors in the assigned territory, ensuring timely collection of overdue accounts from private and government entities. The role requires effective communication with customers to determine reasons for overdue payments and reviewing terms of sales, service, or sales contracts.
Key Responsibilities:
- Lead a team of collectors, including setting collection plans and preparing monthly assessments.
- Leverage computer systems and automated tools to locate and monitor overdue accounts.
- Communicate with customers by telephone, mail, or in person to resolve payment issues and review account details.
- Collaborate with the Senior Credit Officer to suggest debt repayment schedules based on customers' financial situations.
- Record customer financial information and collection efforts on available IT systems.
- Persuade customers to pay amounts due on credit accounts or non-payable checks.
- Maintain knowledge of billing and collections procedures, ideally with a finance or accounting background.
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Business Development Collections Specialist
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Collections Specialist
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Collection Specialist
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