Customer Experience Manager

About the PositionWe are seeking an experienced Customer Experience Manager to join our Customer Fulfillment team at our Fulfillment Center in Jandakot. As a key member of our operations team, you will be responsible for leading and developing a team of Amazon associates in one of the following areas: receive, stow, pick, pack, or ship.Your primary focus...

Company OverviewWe are Amazon, a company that prides itself on delivering exceptional customer experiences. Our goal is to create an inclusive culture that empowers our team members to drive results for our customers.

Roles and responsibilities The role is responsible for monitoring, evaluating, developing and improving the quality of service and standards delivered by CEC Team and producing data and reports for Management.Key ResponsibilitiesCreate and develop quality scripts for inbound calls, covering sales queries and customer care.Create and develop scoring criteria...

Roles and responsibilities The role is responsible for monitoring, evaluating, developing and improving the quality of service and standards delivered by CEC Team and producing data and reports for Management.Key ResponsibilitiesCreate and develop quality scripts for inbound calls, covering sales queries and customer care.Create and develop scoring criteria...

Bachelor's degree in information technology, computer science, or a related field preferred.3-5 years in customer service, IT support, or related fields.Proficiency in IT systems, software, and tools.Familiarity with customer relationship management (CRM) software.Knowledge of IT service management processes and best practices.Excellent communication skills...

Jeddah, Saudi Arabia Posted 3 days ago Expires in 2 months Ref: JB5256943Job RequirementsBachelor's degree in information technology, computer science, or a related field preferred.3-5 years in customer service, IT support, or related fields.Proficiency in IT systems, software, and tools.Familiarity with customer relationship management (CRM)...

Roles and responsibilities The Customer Experience Agent ensures a positive, customer-first experience by handling calls efficiently, optimizing revenue, and addressing concerns professionally. Responsibilities include communicating flyadeal policies, accurate data entry, resolving complaints, and supporting flight disruption management. Agents maintain...

Roles and responsibilities The Customer Experience Agent ensures a positive, customer-first experience by handling calls efficiently, optimizing revenue, and addressing concerns professionally. Responsibilities include communicating flyadeal policies, accurate data entry, resolving complaints, and supporting flight disruption management. Agents maintain...

As a Customer Experience Lead at Majid Al Futtaim, you'll be responsible for driving sales and taking initiative to increase sales and business improvement through keen awareness of set KPI targets.About the RoleThe successful candidate will have 5+ years' experience in retail operations, with a strong background in fashion industry management.In this role,...

Job Overview">">The Executive Customer Relations Team at Amazon is dedicated to resolving escalated customer contacts, identifying systems and procedures contributing to these contacts, and driving positive action for change and resolution.">This position serves as a bridge between the Customer Service team and other groups within the company.">">Key...

Haji Hussein Alireza & Co., Ltd. is a dynamic organization seeking a highly skilled Customer Experience Specialist to join our team.Job SummaryWe are looking for an individual with excellent communication skills, technical expertise, and a customer-centric mindset to deliver exceptional service and enhance the overall customer experience.Key...

Roles and responsibilities The role is responsible for monitoring, evaluating, developing and improving the quality of service and standards delivered by CEC Team and producing data and reports for Management.Key ResponsibilitiesCreate and develop quality scripts for inbound calls, covering sales queries and customer care.Create and develop scoring criteria...

Roles and responsibilities The role is responsible for monitoring, evaluating, developing and improving the quality of service and standards delivered by CEC Team and producing data and reports for Management.Key ResponsibilitiesCreate and develop quality scripts for inbound calls, covering sales queries and customer care.Create and develop scoring criteria...

Job Title: Customer Experience SpecialistDescription:We are seeking a talented individual to join our Ganache team as a Customer Experience Specialist. In this role, you will play a key part in delivering an exceptional shopping experience for our customers.Main Responsibilities:Ensure that customers receive personalized attention and support throughout...

The role of the Customer Experience Consultant is to own/manage the customer experience of his/her customers. This includes proactively monitoring and managing the end-to-end shipment process in compliance with all company procedures, ensuring that the cargo is transported as per the transport plan promised to the customer and/or that the customer is kept...

About the OpportunityPanda Retail Company - Savola Group is offering a challenging and rewarding opportunity for a seasoned professional to lead its loyalty program.The ideal candidate will have a strong background in business development, partnership management, and customer experience, with a proven track record of success in similar roles.This position...

Benefits and QualificationsBasic Qualifications: 1+ years of employee and performance management experience, Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.PREFERRED QUALIFICATIONS: 1+ years of performance metrics, process improvement or lean techniques experience.Our inclusive culture empowers Amazonians to deliver the...

About the RoleWe are seeking a skilled Club Services Coordinator to join our team at the Yacht Club. This role involves providing exceptional customer service, managing front desk operations, and creating memorable experiences for our members and guests.Main Accountabilities:Welcome members and guests, ensuring a warm and inviting atmosphere.Manage front...

Lead Our Store Team at Yas MallAbout Our RoleWe're seeking a skilled Store Manager to lead our team at Yas Mall, driving commercial performance, developing people and customer experience strategies. The ideal candidate will have a strong background in retail management, preferably in luxury technology.ResponsibilitiesKey responsibilities include:Develop and...

About the RoleWe are seeking an experienced Customer Experience Strategist to lead our customer experience transformation initiatives. In this role, you will be responsible for developing and implementing a comprehensive customer experience strategy that aligns with our business objectives.Key Responsibilities:Collaborate with senior executives to establish...