Customer Experience Lead
1 week ago
As a Customer Experience Lead at Majid Al Futtaim, you'll be responsible for driving sales and taking initiative to increase sales and business improvement through keen awareness of set KPI targets.
About the RoleThe successful candidate will have 5+ years' experience in retail operations, with a strong background in fashion industry management.
In this role, you'll be responsible for leading the team in excellent customer service through a clear understanding of customer needs and awareness of current trends and competitor activity.
You'll also be responsible for ensuring all customer complaints are resolved in a professional and timely manner, escalating to management where necessary.
- Liaise with the Excellence and Compliance team to prepare and implement stock takes as per Company policy.
- Ensure store standards are maintained including but not limited to cleanliness, tidiness and replenishment.
This is an exciting opportunity to join our team as a Customer Experience Lead and contribute to the success of our business.
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Customer Experience Strategist
2 days ago
Jeddah, Makkah Province, Saudi Arabia BUPA Arabia Full timeAbout the RoleWe are seeking an experienced Customer Experience Strategist to lead our customer experience transformation initiatives. In this role, you will be responsible for developing and implementing a comprehensive customer experience strategy that aligns with our business objectives.Key Responsibilities:Collaborate with senior executives to establish...
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Customer Experience Manager
2 days ago
Jeddah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full timeAt Emdad Al Khebrat, we are seeking a seasoned professional to lead our Call Center team. As a key member of our management team, the successful candidate will be responsible for managing agent team performance and driving customer satisfaction.Key Responsibilities:Oversee the daily operations of the call centerManage team performance, including coaching and...
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Customer Experience Manager
2 days ago
Jeddah, Makkah Province, Saudi Arabia Amazon Full timeAbout the PositionWe are seeking an experienced Customer Experience Manager to join our Customer Fulfillment team at our Fulfillment Center in Jandakot. As a key member of our operations team, you will be responsible for leading and developing a team of Amazon associates in one of the following areas: receive, stow, pick, pack, or ship.Your primary focus...
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Customer Experience Associate
2 days ago
Jeddah, Makkah Province, Saudi Arabia Amazon Full timeThe Retail Lead Associate role at Amazon is a great opportunity for those who are passionate about delivering exceptional customer experiences. You'll be responsible for interacting with customers, utilizing inventory management systems, and contributing to the continuous improvement of the customer experience.SALARY AND BENEFITSPay starts at $18.05 per hour...
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Customer Experience Representative
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Abroad Work Full timeAbout Abroad WorkAbroad Work is a leading provider of international hospitality services. Our expertise spans multiple regions, including Asia Pacific, North America, Europe, and the Middle East.We take pride in delivering exceptional customer experiences through our network of skilled professionals. Join us as we continue to expand our global presence.Job...
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Customer Experience Consultant
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Maersk Full timeThe role of the Customer Experience Consultant is to own/manage the customer experience of his/her customers. This includes proactively monitoring and managing the end-to-end shipment process in compliance with all company procedures, ensuring that the cargo is transported as per the transport plan promised to the customer and/or that the customer is kept...
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Customer Experience Specialist
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia CARE Full timeBachelor's degree in information technology, computer science, or a related field preferred.3-5 years in customer service, IT support, or related fields.Proficiency in IT systems, software, and tools.Familiarity with customer relationship management (CRM) software.Knowledge of IT service management processes and best practices.Excellent communication skills...
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Customer Experience Professional
2 days ago
Jeddah, Makkah Province, Saudi Arabia Haji Hussein Alireza & Co., Ltd. Full timeHaji Hussein Alireza & Co., Ltd. is a dynamic organization seeking a highly skilled Customer Experience Specialist to join our team.Job SummaryWe are looking for an individual with excellent communication skills, technical expertise, and a customer-centric mindset to deliver exceptional service and enhance the overall customer experience.Key...
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Customer Experience Specialist
3 days ago
Jeddah, Makkah Province, Saudi Arabia Haji Hussein Alireza & Co., Ltd. Full timeJeddah, Saudi Arabia Posted 3 days ago Expires in 2 months Ref: JB5256943Job RequirementsBachelor's degree in information technology, computer science, or a related field preferred.3-5 years in customer service, IT support, or related fields.Proficiency in IT systems, software, and tools.Familiarity with customer relationship management (CRM)...
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Customer Experience Analyst
1 week ago
Jeddah, Makkah Province, Saudi Arabia Flyadeal Full timeRoles and responsibilities The role is responsible for monitoring, evaluating, developing and improving the quality of service and standards delivered by CEC Team and producing data and reports for Management.Key ResponsibilitiesCreate and develop quality scripts for inbound calls, covering sales queries and customer care.Create and develop scoring criteria...
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Customer Experience Manager
2 days ago
Jeddah, Makkah Province, Saudi Arabia Richemont Full timeCareer OpportunityWe are looking for a highly motivated and experienced Sales Associate to join our team in Jeddah. As a Customer Experience Manager, you will be responsible for creating unforgettable experiences for our clients, driving sales growth, and enhancing our brand image. Your exceptional communication skills, passion for delivering outstanding...
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Customer Experience Agent
5 days ago
Jeddah, Makkah Province, Saudi Arabia Flyadeal Full timeRoles and responsibilities The Customer Experience Agent ensures a positive, customer-first experience by handling calls efficiently, optimizing revenue, and addressing concerns professionally. Responsibilities include communicating flyadeal policies, accurate data entry, resolving complaints, and supporting flight disruption management. Agents maintain...
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Customer Experience Executive
1 week ago
Jeddah, Makkah Province, Saudi Arabia Flyadeal Full timeRoles and responsibilities The role is responsible for monitoring, evaluating, developing and improving the quality of service and standards delivered by CEC Team and producing data and reports for Management.Key ResponsibilitiesCreate and develop quality scripts for inbound calls, covering sales queries and customer care.Create and develop scoring criteria...
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Customer Experience Ambassador
1 week ago
Jeddah, Makkah Province, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeJob OverviewSaudi Petroleum Services Polytechnic seeks highly skilled professionals to fill the role of Customer Service Representative. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.
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Customer Experience Manager
1 day ago
Jeddah, Makkah Province, Saudi Arabia Amazon Full timeCompany OverviewWe are Amazon, a company that prides itself on delivering exceptional customer experiences. Our goal is to create an inclusive culture that empowers our team members to drive results for our customers.
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Customer Experience Specialist
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Jazala Wellness Full timeCompany DescriptionJazala Wellness is a Longevity Social Club that takes an integrative approach to wellness, seamlessly blending advanced technology, holistic practices, and a people-first philosophy. Our mission is to inspire a healthier, happier community while setting a new global standard for wellness excellence.At Jazala Wellness, we have created a...
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Customer Experience Specialist
1 week ago
Jeddah, Makkah Province, Saudi Arabia SupportFinity™ Full time**Job Description**We are seeking an experienced Sales Associate who will be responsible for driving sales targets through effective sales and customer service. The ideal candidate must possess excellent communication skills and demonstrate a deep understanding of our products and services.The role involves working closely with customers to understand their...
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Customer Experience Ambassador
2 days ago
Jeddah, Makkah Province, Saudi Arabia SupportFinity™ Full timeWe are committed to making great moments for everyone, every day. As a Senior Sales Associate, you will play a key role in achieving this goal by providing exceptional customer service and contributing to sales growth.Your responsibilities will include being the ultimate champion of customer service standards, addressing customer concerns promptly, and...
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Customer Experience Specialist
4 days ago
Jeddah, Makkah Province, Saudi Arabia Maersk Full timeCompany OverviewMaersk is a global leader in the shipping industry, committed to providing innovative and customer-centric solutions. Our mission is to deliver exceptional service and exceed customer expectations.
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Patient Experience Lead
2 days ago
Jeddah, Makkah Province, Saudi Arabia Saudi German Health Careers KSA Full timeWe're seeking a Patient Experience Lead to champion patient-centered care at Saudi German Health Careers KSA.As our ideal candidate, you'll be responsible for building strong connections between patients, families, and healthcare teams to foster trust and understanding.We're looking for someone who combines empathy with expertise – a natural problem-solver...