Technical Services Director

2 weeks ago


Jeddah, Makkah Province, Saudi Arabia Petromin Corporation Full time
Job Description

Job Title: Technical Services Director

Job Summary:

We are seeking a highly skilled and experienced Technical Services Director to join our team at Petromin Corporation. As a key member of our organization, you will be responsible for overseeing and managing all aspects of service and technical operations related to commercial vehicles.

Key Responsibilities:

  • Leadership and Management: Manage and supervise a team of service technicians, mechanics, and support staff to ensure the smooth functioning of our vehicle service operations.
  • Strategic Planning: Develop and implement service and technical strategies to optimize vehicle performance and efficiency, ensuring compliance with safety regulations and quality standards.
  • Customer Satisfaction: Handle customer inquiries, issues, and complaints related to service and technical matters, ensuring high standards of customer satisfaction.
  • Performance Metrics: Monitor and analyze service and technical performance metrics to identify areas for improvement and implement corrective actions.
  • Collaboration: Collaborate with other departments to enhance overall operational efficiency and customer satisfaction.
  • Industry Knowledge: Stay updated on industry trends, technological advancements, and best practices in commercial vehicle service and technical management.

Requirements:

  • Education: Bachelor's degree in mechanical engineering or a related field (preferred).
  • Experience: Minimum 6 years of experience in a service and technical management role for commercial vehicles.
  • Skills: Strong leadership and communication skills, excellent problem-solving abilities, and attention to detail.
  • Technical Skills: Proficiency in using service management software and tools, excellent use of Microsoft Office, and in-depth knowledge of commercial vehicle systems, components, and maintenance practices.

About Us:

Petromin Corporation is a leading multi-national organization in the Kingdom of Saudi Arabia, providing sustainable and innovative mobility solutions serving individuals and businesses alike. We are committed to being a great place to work, where our employees feel valued, have equal opportunities, and benefit from pay equality.



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