Change Manager
4 days ago
Qiddiya Investment Company is looking for a skilled IT Transformation Professional to oversee IT change processes and ensure successful implementations. This role requires a detail-oriented individual with excellent analytical and organizational skills.
Main Responsibilities:
- Develop and implement IT change management policies.
- Review and assess change requests for potential risks, conflicts, and business impact.
- Foster collaboration between IT teams, business units, and third-party vendors to coordinate change activities.
- Monitor emergency and high-risk changes, ensuring rapid response while maintaining control and compliance.
- Maintain a change schedule to minimize conflicts and service disruptions.
- Ensure IT change control processes comply with internal policies, regulatory requirements, and audit standards.
- Maintain accurate documentation of change requests, approvals, and implementation details.
- Provide clear communication on change status, risks, and impact assessments to relevant stakeholders.
- Evaluate the effectiveness of changes through post-implementation reviews (PIR).
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 2+ years of experience in IT change management or IT service management.
- Strong understanding of change management methodologies and frameworks.
- Experience with ITIL or other IT service management frameworks is preferred.
- Excellent analytical, organizational, and problem-solving skills.
- Strong communication and interpersonal skills to collaborate effectively with stakeholders.
- Ability to manage multiple priorities and work in a fast-paced environment.
- Experience in the real estate or entertainment industry is a plus.
- Strong understanding of IT infrastructure, applications, and cloud environments, familiarity with Agile, DevOps, and CI/CD practices.
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