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Operations Support Manager

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Hunter Full time

Job Responsibilities

  1. Coordinates the regional customer database and utilizes it to implement local market e-blasts, customer segment mailings, and product support campaigns via email and social media.
  2. Administers regional customer loyalty and business support promotions.
  3. Assists with preparing promotional support materials, administers tracking, and award redemptions for regional promotions.
  4. Manages localization and production of regionally focused product support materials in the relevant market languages and business culture.
  5. May involve translation management, proofreading, and printer liaison.
  6. Manages localization and customization of Hunter sales support media – including social media, web sites, manuals, and presentations in response to local language and regional business culture requirements.
  7. Coordinates support for regional product training by Area Managers, including support materials, manuals, and PowerPoint presentations.
  8. Modifies in-house graphics packages received from corporate headquarters to suit local markets.
  9. Corresponds with international sales staff and distributors to guide, facilitate, and track results of regional product promotions.
  10. Supports the team with local press liaison to maximize brand development and local exposure.
  11. Coordinates, tracks, and supports local tradeshows.
  12. Promotes (via social media, distributor media, CRM) and assists with producing Webinars year-round.
  13. Supports the team with confidential customers' terms and conditions.
  14. Keeps local sources of competitive promotional materials.