Customer Experience Advocate

2 weeks ago


Riyad Al Khabra, Saudi Arabia Rentokil Initial Full time

Job Description

The Customer Success Specialist plays a crucial role in ensuring client satisfaction and retention. Key responsibilities include:

  1. Achieving Renewal Targets: Meet individual renewal targets to ensure consistent revenue growth.
  2. Customer Engagement: Conduct regular check-ins to understand client needs and preferences.
  3. Risk Assessment and Mitigation: Identify potential risks and implement proactive measures to prevent issues.
  4. Opportunity Identification: Recognize areas for growth and expansion, and develop strategies to increase revenue.


  • Riyad Al Khabra, Saudi Arabia Afaq - Warehouse Branch Full time

    About us:Afaq - Warehouse Branch is a leading provider of warehousing and logistics services. Our mission is to deliver exceptional results to our clients through innovation, creativity, and hard work.In this role, you will be part of a multinational diverse team, working closely with the business, your colleagues, and remote support teams to implement and...


  • Riyad Al Khabra, Saudi Arabia canonical Full time

    Job DescriptionThe role of an Enterprise Customer Success Manager at Canonical involves developing trust with assigned customers and providing them with the best possible experience navigating our vast offerings. This includes clearly understanding customer objectives, aligning expectations, suggesting additional services or product capacity, alleviating...


  • Riyad Al Khabra, Saudi Arabia Tabby Full time

    About the RoleWe are looking for a talented Customer Experience Manager to join our team at Tabby. As a key member of our contact center operations, you will be responsible for driving exceptional customer experiences through the implementation of scalable service strategies and the optimization of workflows.This role requires strong leadership skills, with...


  • Riyad Al Khabra, Saudi Arabia Teads Full time

    At Teads, we value the experiences that our clients have with our brand at every step. We believe that :Everyone at Teads plays a role in making this experience efficient, strategic and most importantly, beneficial for our clients.The sum of all interactions that a client has with the Teads brand impacts their overall experience and that no detail is too...


  • Riyad Al Khabra, Saudi Arabia Madi International Full time

    Sales and Promotion ExecutiveThis position involves engaging with potential buyers, educating them about product benefits, and encouraging sales. You will also build and maintain strong relationships with clients and retailers, while achieving sales targets and contributing to the overall success of the CPD category.Responsibilities:Promoting and...


  • Riyad Al Khabra, Saudi Arabia Talent 360 Full time

    About the RoleThe ideal candidate will possess strong technical aptitude, problem-solving skills, and excellent communication abilities. A bachelor's degree in a technical field or equivalent experience is required, along with proven experience (1+ year) in a technical support role.Key ResponsibilitiesProvide step-by-step guidance to customers on using...


  • Riyad Al Khabra, Saudi Arabia Tabby Full time

    At Tabby, we are committed to providing exceptional customer experiences. To achieve this goal, we are seeking a seasoned Customer Service Trainer & Quality Specialist to lead our training initiatives and drive quality improvement.Key Accountabilities:Develop and Deliver Training Content: Create and deliver engaging training content that addresses customer...


  • Riyad Al Khabra, Saudi Arabia Blink Experience Full time

    About the RoleThis Account Manager position plays a crucial role in the development and execution of events, working closely with internal teams to deliver high-quality results. The ideal candidate will have a minimum of 4 years of experience in events management or a related field, with prior experience in a similar role being a plus.Key...


  • Riyad Al Khabra, Saudi Arabia Blink Experience Full time

    About This OpportunityThis Account Manager position offers the chance to work with a dynamic and forward-thinking company, specializing in event management services. As an Account Manager, you will be responsible for managing client relationships, planning and executing events, and driving account growth.Responsibilities:Manage multiple accounts...


  • Riyad Al Khabra, Saudi Arabia canonical Full time

    Bachelor of Business Administration (Management)Nationality: Any NationalityVacancy: 1 VacancyJob DescriptionThe role of an Enterprise Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion...


  • Riyad Al Khabra, Saudi Arabia Trimble Full time

    About the CompanyTrimble is a global leader in the construction industry, providing innovative solutions that connect the physical and digital worlds. Our company is committed to delivering exceptional results and exceeding client expectations.We believe in celebrating our differences and actively participating in opportunities to be inclusive. Our diversity...

  • Customer Engagement

    4 weeks ago


    Riyad Al Khabra, Saudi Arabia SEIDOR Full time

    ResponsibilitiesOperate as the lead point of contact for all matters specific to your customers.Build and maintain strong, long-lasting customer relationships.Oversee customer account management, including negotiating contracts and agreements.Adopt a technical understanding of the customers' system and requirements.Scope new requirements that the customer...

  • Customer Services

    4 weeks ago


    Riyad Al Khabra, Saudi Arabia Areeb Full time

    This is a remote position.On behalf of our client, we are looking for a Customer Services Representative to join their team in Saudi Arabia (Remote).Job Summary:As a call center agent, your responsibilities typically include handling customer inquiries, providing information about products or services, resolving issues, and ensuring customer satisfaction....


  • Riyad Al Khabra, Saudi Arabia Leap29 Full time

    CXG is a global customer experience agency dedicated to empowering premium and luxury brands. We assist these brands in achieving profitable growth by transforming transactional moments into meaningful relationships and memorable experiences.With an extensive network of 170+ customer experience experts across 70 countries, we provide invaluable insights that...


  • Riyad Al Khabra, Saudi Arabia Tabby Full time

    Job OverviewWe are looking for a highly skilled Customer Service Quality Specialist to join our team at Tabby. This role is ideal for someone who has a strong understanding of customer service principles and practices, as well as cultural nuances of the GCC region.ResponsibilitiesEnsure that all customer service interactions meet high-quality standards by...


  • Riyad Al Khabra, Saudi Arabia Organon Full time

    Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities.ResponsibilitiesResponsible for closing direct sales of products in order to meet individual/team...

  • Customer Care Agent

    4 weeks ago


    Riyad Al Khabra, Saudi Arabia Ninja Full time

    Job Description :As a Customer Care Agent you will play a key role in ensuring an exceptional customer experience throughtimely, professional, and effective chat support. You will be responsible for addressing customer inquiries,resolving issues, and continuously striving to enhance the customer experience.Responsibilities :Respond promptly to customer...


  • Riyad Al Khabra, Saudi Arabia Ninja Food Full time

    Ninja Food is looking for a friendly and customer-oriented individual to join our Customer Service team as a Customer Service Agent. As a Customer Service Agent, you will be responsible for providing exceptional support and assistance to our customers. The ideal candidate is a great communicator, problem solver, and has a passion for delivering outstanding...


  • Riyad Al Khabra, Saudi Arabia Ninja Food Full time

    Ninja Food is seeking a dedicated and customer-focused individual to fill the role of Customer Service Agent. This position requires strong communication skills, problem-solving abilities, and a passion for delivering exceptional customer experiences.Key Responsibilities:Respond to customer inquiries via multiple channels in a timely and professional...


  • Riyad Al Khabra, Saudi Arabia Tamara Full time

    We're seeking a Customer Support Associate for our Customer Experience team. In this role you will be crucial in providing answers to customers queries through website and live chat related to Tamara's services.Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer...