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Customer Service Representative

1 week ago

Jeddah, Makkah Province, Saudi Arabia Samaco Full time

We are seeking a Customer Service Representative to join our team at Samaco in Jeddah. As a key member of our front desk, you will be responsible for ensuring the highest level of customer care and satisfaction at all times.

Main Responsibilities:

  • Ensure all customers and visitors receive a pleasant and courteous welcome, promoting the professional image of the company.
  • Answer all internal and external calls swiftly, directing them effectively and transferring calls to the sales staff.
  • Help Retailer achieve industry-leading standards of process efficiency and cost control.
  • Ensure compliance with company policies and industry guidelines.

About You:

  • Aptitude for excellent communication and interpersonal skills.
  • Pleasant and courteous demeanor when interacting with customers and colleagues.
  • Ability to remain composed under pressure and handle multiple tasks simultaneously.
  • Good problem-solving skills and ability to work independently.