Smart Park Operations Management Systems Specialist

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Duncan & Ross Full time

Job Summary:

We are seeking a highly skilled and experienced Smart Park Operations Management Systems Specialist to join our team at Duncan & Ross. In this role, you will oversee the implementation of smart park management systems by third-party vendors, ensuring compliance with scope, timeline, budget, and quality standards.

Key Responsibilities:

  • Coordinate and oversee third-party vendors responsible for implementing smart park management systems, ensuring deliverables align with project requirements.
  • Monitor vendor performance through regular reviews and progress updates, ensuring compliance with contractual obligations.
  • Facilitate effective communication between vendors and internal teams to address challenges, dependencies, and integration issues.
  • Enforce contractual obligations and escalate risks or non-compliance issues as necessary.

Project Leadership:

  • Serve as the lead for the implementation of real-time park operations monitoring systems and integrations with IT systems.
  • Develop and maintain detailed project plans, ensuring alignment with overarching program goals.
  • Identify and mitigate project risks, ensuring all vendors adhere to established governance processes and quality assurance protocols.

Technical Expertise:

  • Provide technical expertise to ensure vendor-delivered solutions meet functional, technical, and guest experience requirements.
  • Review and validate vendor proposals, designs, and technical documentation to ensure feasibility and alignment with park objectives.
  • Ensure implemented solutions are scalable, secure, and optimized for peak operational performance.

Stakeholder Coordination:

  • Act as a liaison between park operations teams, IT stakeholders, and third-party vendors to ensure all parties are aligned.
  • Conduct workshops and presentations to communicate system capabilities, project status, and integration progress to stakeholders.
  • Translate operational requirements into actionable tasks for vendors and technical teams.

Integration and Operational Readiness:

  • Oversee the end-to-end integration of vendor-delivered systems with existing park infrastructure and processes.
  • Ensure thorough system testing, including performance, security, and functionality checks, prior to go-live.
  • Support the park operations team with training, documentation, and change management to maximize system adoption and operational readiness.

Estimated Salary: $120,000 - $150,000 per year

Duncan & Ross offers a competitive salary range based on experience, location, and qualifications.



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