Guest Services Manager
2 days ago
We are seeking a highly skilled Guest Services Manager to join our team at Kimpton. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional guest experiences.
Key Responsibilities- Team Leadership: Oversee the daily operations of the concierge team, ensuring high standards of service and maintaining a positive work environment.
- Guest Relations: Greet guests upon arrival, provide warm welcomes, and assist with inquiries, reservations, and special requests.
- Service Coordination: Coordinate with other departments to fulfill guest requests, ensure seamless experiences, and handle VIP guests' needs.
- Local Knowledge: Maintain up-to-date knowledge of local attractions, restaurants, events, and activities to provide accurate recommendations.
- Problem-Solving: Address and resolve guest complaints or issues promptly and effectively.
- Education: Bachelor's degree in Hotel Administration, Business Administration, or a related field.
- Experience: Two to three years of prior experience in a similar role, preferably in an international luxury hotel chain background.
- Languages: English fluency is required; Arabic fluency is preferred.
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Guest Services Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CORE Life Full timeWe're seeking a highly skilled and charismatic individual to join our team as a Guest Services Manager. In this role, you'll be responsible for delivering exceptional guest experiences, managing day-to-day operations, and driving business growth.About the Job:You'll oversee the entire guest services process, ensuring seamless communication between members,...
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Guest Service Ambassador
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia SOFITEL Full timeAbout the Role:The Concierge Experience Manager at Sofitel is a key position that requires a unique blend of leadership skills, operational expertise, and a genuine passion for delivering exceptional service. This individual will be responsible for creating unforgettable experiences for our discerning guests, fostering a culture of excellence, teamwork, and...
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Guest Services Coordinator
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full timeJob Overview:The Arab National Bank is seeking a highly motivated Guest Services Coordinator to join our dynamic team. As a key member of our customer service team, you will be responsible for providing exceptional service to our guests and ensuring a seamless experience from arrival to departure.Responsibilities:Provide warm and welcoming greetings to all...
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Guest Service Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City Full timeAbout UsSix Flags Qiddiya City is a premier entertainment destination that offers an array of thrilling rides, spectacular shows, and delicious dining options. Our goal is to create an unforgettable experience for our guests, and we are seeking a talented Guest Service Specialist to help us achieve this vision.Job SummaryAs a Guest Service Specialist, you...
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Guest Services Representative
9 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full timeJob DescriptionThe Guest Services Representative will answer, record, log, and process all guest calls, requests, questions, or concerns. They will operate the telephone switchboard station and provide exceptional customer service to our guests.
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Guest Services Coordinator
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia StellaStays Inc. Full timeStella Stays Inc. is seeking a skilled Guest Services Coordinator to join our team in Riyadh.The successful candidate will have a strong focus on delivering exceptional guest experiences, with a proven track record in hospitality management.You will be responsible for managing front desk operations, supervising maintenance teams, and coordinating repairs.Key...
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Guest Service Agent
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia (New Hotel Villas Company) Full timeKey ResponsibilitiesGreet guests in a warm and professional manner upon arrival, ensuring a smooth check-in process.Handle guest check-ins and check-outs efficiently, ensuring all required information is accurately recorded.Respond to guest inquiries and provide information about the resort's amenities, services, and nearby attractions.Address guest...
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Guest Service Specialist
24 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City Full timeThe Guest Service Specialist at Six Flags Qiddiya City is a vital role in ensuring the cleanliness and hygiene standards of our park. As an Ambassador I - Cleaner, you will be responsible for maintaining the cleanliness and organization of guest areas, restrooms, pathways, and dining areas.Key ResponsibilitiesPerform routine cleaning and maintenance tasks to...
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Spa Guest Services Coordinator
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Mandarin Oriental Hotel Group Limited Full time**Job Description:** We are seeking a highly motivated and organized individual to join our team as a Spa Guest Services Coordinator. This role is responsible for ensuring that all guests receive exceptional service throughout their spa experience. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work...
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Guest Services Ambassador
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Pause Experience Company, PAUSEAWAY (R) Full timeA great experience starts with the people who deliver it. We seek a skilled Guest Relations Specialist to join our team at PAUSEAWAY (R) in Riyadh, Saudi Arabia. As the main touchpoint with our guests, this role ensures all their requests are met and that they are satisfied with their experience.Duties and Responsibilities:The ideal candidate will...
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Reservations and Guest Experience Manager
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeDaily ResponsibilitiesManaging Reservations: Oversee the processing of reservation requests, changes, and cancellations received through various channels.Guest Interaction: Handle guest inquiries and provide information about room availability, rates, and hotel amenities.Team Supervision and Training: Lead and mentor the reservations team to ensure high...
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Guest Services Representative
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full timeWe are looking for a highly skilled Guest Services Representative to join our team at Arab National Bank. As a Guest Services Representative, you will be responsible for delivering exceptional customer experiences and conducting event entertainment activities in our restaurants.About the RoleYou will be the face of our restaurant, ensuring that every guest...
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Receptionist and Guest Services Professional
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Four Seasons Hotel Full timeAbout the RoleIn this critical front desk position, you will play a vital role in providing an exceptional guest experience at Four Seasons Hotel. As a Front Desk Receptionist, you will be responsible for greeting and registering guests, handling guest requests, and resolving any issues that may arise during their stay.You will work closely with other...
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Guest Experience Manager
9 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeAbout the RoleThis is an exciting opportunity to join our team as a Guest Relations Officer, where you will be responsible for ensuring that guests have a positive experience during their stay. As a key member of our team, you will provide exceptional customer service, handle guest inquiries, and resolve any issues promptly and...
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Guest Services Associate
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Four Seasons Hotel Full timeAbout the Front Office TeamAt Four Seasons Hotel, our front office team is dedicated to providing an exceptional guest experience. As a Front Desk Receptionist, you will be an integral part of this team, working closely with other departments to ensure seamless coordination of guest services.Your responsibilities will include greeting and registering hotel...
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Guest Experience Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Mandarin Oriental Hotel Group Limited Full timeGuest Experience Manager - Spa We are seeking a highly experienced and skilled individual to join our team as a Guest Experience Manager - Spa.The successful candidate will be responsible for overseeing the entire guest experience from arrival to departure, ensuring that every guest receives exceptional service and has an unforgettable experience.**Key...
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Premium Guest Services Associate
9 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full timeAbout Marriott InternationalAt Marriott International, we pride ourselves on delivering rare and special luxury service worldwide. Our dedication to excellence has earned us recognition as a global brand leader in hospitality.As part of our team, you will learn and embody our Gold Standards, including our Employee Promise, Credo, and Service Values. These...
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Guest Experience Leader
9 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeThe Guest Relations Supervisor plays a crucial role in delivering exceptional guest experiences at Care. As a leader, you will oversee the guest relations team, implement service standards, and ensure seamless interactions between departments.Job Description:Supervise and train the guest relations team to maintain high service standards.Develop and implement...
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Hospitality Service Manager
9 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeCare is seeking a Hospitality Service Manager to oversee the guest relations team, implement service standards, and foster a welcoming environment. This role plays a pivotal part in ensuring exceptional service and satisfaction for guests.Key Responsibilities:Supervise and train the guest relations team to deliver high-quality service.Develop and implement...
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Guest Experience Agent
10 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full timeAbout the RoleThis is an exciting opportunity to join our team as a Royal Service Agent (Telephone Operator). In this role, you will be responsible for providing exceptional customer service to our guests, handling incoming and outgoing calls, ensuring smooth internal telecommunication, and maintaining accurate records. You will work closely with colleagues...