Enterprise Services Leadership Position
2 days ago
At Tools & Solutions, we provide comprehensive solutions designed to accelerate digital transformation and help our clients stay ahead in a rapidly evolving market.
About the Business Unit :
Enterprise Services at Tools & Solutions simplify clients' business operations by providing efficient and clear processes. We help set up new businesses, manage government relationships, and handle legal, finance, and HR functions in collaboration with our clients. Our Business Process Outsourcing (BPO) services serve both private and public sectors, ensuring seamless operations and compliance. This enables our clients to focus on their core objectives while we manage the rest.
Job Summary:
The Director of Enterprise Services is responsible for steering and managing the business unit to achieve strategic objectives and deliver outsourced end-to-end business services to foreign and domestic clients. This role encompasses commercial strategy, business development, product management, service delivery, and team leadership. The Senior Director will ensure operational efficiency, customer satisfaction, and business growth while maintaining alignment with organizational goals and market trends.
Key Responsibilities:
- Develop and implement commercial strategies, including marketing, branding, and top-level sales approaches.
- Set overall sales targets and monitor high-level achievements.
- Plan and control budgets, monitor commercial performance, and manage departmental financials.
- Drive client acquisition and maintain relationships with existing clients.
- Develop and maintain a robust sales pipeline and oversee client proposals and offers.
- Collaborate with the Growth team to align branding, pricing, products, and service offerings.
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