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Telemarketing Manager Senior

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Amana Cooperative Insurance Full time
About the Job

Amana Cooperative Insurance is seeking a Telemarketing Manager Senior to oversee the performance of our telesales team and drive sales growth. As a key member of our sales department, you will be responsible for developing and implementing sales strategies, managing team performance, and ensuring compliance with all relevant regulations.

  • Main Responsibilities:
  • Lead Generation and Prospecting: Work with the marketing team to generate and refine leads for the telesales team.
  • Sales Strategy and Execution: Monitor performance metrics like conversion rates, call quality, and customer satisfaction to adjust tactics.
  • Team Management and Development: Provide training, coaching, and ongoing support to the telesales team.
  • Customer Relationship Management: Address customer concerns and resolve issues to build lasting relationships.

Requirements: Bachelor's degree in Business, Marketing, or a related field; 5+ years of experience as a Telesales manager or in a similar role; proven leadership skills; strong communication and analytical skills; ability to analyze sales data and adjust strategies accordingly.