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IT Solutions Supervisor

2 months ago


Riyadh, Ar Riyāḑ, Saudi Arabia SAFE Full time
Job Description

**Role Summary:**

We are seeking a highly skilled and experienced IT Solutions Supervisor to join our team at SAFE. As a key member of our IT department, you will be responsible for the supervision of enterprise applications, custom solutions, and websites.

**Key Responsibilities:**

  • Supervise the support and administration of enterprise applications, custom solutions, and websites, including implementation, installation, configuration, and development concepts and documentation.
  • Supervise and participate in tests, troubleshoot, correct, and resolve application problems.
  • Supervise and work with technical staff, business stakeholders, vendors, and contractors to resolve problems and provide application and end-user support.
  • Coordinate applications support activities through direct and indirect staff.
  • Develop project/task work plans for all application project activities that involve IT, including developing project plans, managing milestones, and driving projects of moderate complexity forward.
  • Perform other related duties as assigned.

**Required Qualifications:**

  • Bachelor's degree in Computer Science, MIS, or IS.

**Required Skills:**

  • Strong verbal and written communication skills in both English and Arabic.
  • +6 years' experience in the same field.

**Functional Competency:**

  • Trouble Shooting/Technical Support:
    • Resolves IT issues by diagnosing problems, determining possible resolutions, and implementing effective solutions in a timely manner.
  • Application Development/Programming/Web Development:
    • Develops, tests, and maintains software applications and related programs and procedures.
  • Business Analysis & Solutions:
    • Translates the organization's business needs into IT product solutions.
  • Project Management:
    • Demonstrates the discipline of planning, organizing, and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and according to standards.