Service Desk Agent

About the PositionSOFITEL is seeking a highly skilled and organized Reservations Agent to join our team. The successful candidate will have excellent communication skills and be able to handle multiple tasks simultaneously.Main Responsibilities:Revenue Maximization: Utilize effective upselling techniques to maximize room revenue through telephone...

Job OverviewThe Wipro Service Desk Analyst position is a critical role that serves as the first point of contact for B2B users who interact with the Wipro Service Desk.Key FunctionsPrimary User SupportRespond to queries from clients through various channels such as calls, portal, emails, and chats.Familiarize yourself with each client's applications and...

Service Desk Analyst RoleThe Service Desk Analyst is responsible for providing primary user support and customer service to B2B users who interact with the Wipro Service Desk.Key TasksClient SupportRespond to queries from clients through various channels.Develop knowledge of basic operations of common software, hardware, and equipment.Record...

About Smart Technology SolutionsWe're a dynamic IT solutions provider supporting businesses across the MENA region with cutting-edge technology. Our team is passionate about delivering exceptional service and innovative solutions.Role OverviewThe Service Desk Engineer will serve as the first point of contact for all IT-related queries, delivering outstanding...

We are looking for a dedicated Service Desk Specialist to provide exceptional customer support and technical assistance to our clients. In this role, you will be the primary point of contact for customers, handling their queries and resolving any technical issues they may encounter.You will utilize your excellent communication and problem-solving skills to...

We're seeking a highly motivated Guest Service Agent to join our Front Office team at Rotana Hotels.Key Responsibilities:Deliver exceptional customer service, creating memorable experiences for our guests.Provide warm welcomes and check-ins, following established standards.Sell rooms to walk-in guests and address any facilities issues.Manage cash inventory,...

Rotana Hotels is looking for a skilled Front Desk Agent to provide exceptional service to our guests.As a valued member of our team, you will be responsible for:Delivering personalized service to ensure guest satisfaction and loyalty.Processing accounts and managing front desk operations efficiently.Maintaining accurate records and reports to support...

We are looking for a professional and energetic Front Desk Coordinator to join our team at SG Group. As a Front Desk Coordinator, you will be the first point of contact for clients and responsible for creating a welcoming atmosphere.Key Responsibilities:Greet and welcome clients in a friendly and professional mannerSchedule appointments and manage bookings...

We are seeking a skilled Front Desk Manager to join our team at INTECH Process Automation. As the first point of contact for visitors, clients, and employees, this role requires exceptional communication and organizational skills.Job SummaryThe Front Desk Manager will be responsible for:Managing the front desk area, ensuring a welcoming and professional...

IT Help Desk SpecialistJob PurposeSupport and maintain computer systems, desktops, and peripherals which include installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance.Responsibilities include but are not limited to:Install and configure computer hardware operating systems and...

Sales Agent Job in Riyadh, Saudi ArabiaWe are looking for an experienced Insurance Sales Agent to join our team in Riyadh, Saudi Arabia. The ideal candidate will have experience working in the insurance industry and a strong understanding of the Saudi Arabian insurance marketplace.The successful applicant should be able to demonstrate excellent sales and...

Job OverviewWe offer a unique and luxurious getaway experience, combining the natural beauty of mountains with top-tier hospitality. Our resorts are designed to provide guests with exceptional service, relaxation, and unforgettable memories. As we expand our team, we are seeking a dedicated individual to provide world-class service and ensure that our guests...

Job DetailsWe are seeking a Clinical Front Desk Assistant to join our team at National Medical Care Company. The successful candidate will be responsible for providing exceptional patient care and service, while ensuring smooth operations at the front desk.Responsibilities:Manage patient flow, scheduling appointments and coordinating with healthcare...

Rotana Hotels is committed to delivering exceptional customer service and experience.As a Front Desk Agent, you will play a critical role in ensuring that our guests receive the highest level of service and attention to detail.Your key responsibilities will include:Providing personalized service to meet individual guest needs.Maintaining accurate records and...

About the RoleThis is an exciting opportunity to join our team as a Royal Service Agent (Telephone Operator). In this role, you will be responsible for providing exceptional customer service to our guests, handling incoming and outgoing calls, ensuring smooth internal telecommunication, and maintaining accurate records. You will work closely with colleagues...

Mufeed | MUFEED values motivated and passionate individuals who make a significant impact on children's lives. Our Front Desk Staff plays a crucial role in creating a safe and memorable experience for our Tot's families.Key ResponsibilitiesThe ideal candidate should possess:Exceptional customer service skills.Strong communication and interpersonal...

About This RoleThis Service Desk Engineer position offers an exciting opportunity to join a dynamic team at Smart Technology Solutions. The successful candidate will serve as the first point of contact for all IT-related queries, delivering exceptional customer service and technical support.Key ResponsibilitiesAddress user inquiries, incidents, and requests...

Required Skills and QualificationsBachelor's Degree: A bachelor's degree in a relevant field such as communications, marketing, or business administration is preferred.Experience: Minimum 1 year of experience in customer service or technical support is required.Language Skills: Fluency in English and Arabic languages is essential for this role.

Job Description :As a Service Desk Engineer at TCS, you will be responsible for providing technical support to our clients and internal stakeholders.You will be handling technical queries, troubleshooting issues, and escalating complex problems to senior engineers or third-party vendors as needed.You will also be required to maintain accurate records of...

Support and maintain computer systems, desktops, and peripherals which include installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance.Responsibilities:Install and configure computer hardware operating systems and applications.Monitor and maintain computer systems and...