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Luxury Watch Advisor

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Richemont Full time

About A. Lange & Söhne

A. Lange & Söhne is a prestigious luxury watch brand dedicated to creating exceptional timepieces. As a Watch Advisor, you will play a key role in delivering an exceptional customer experience.

Key Responsibilities

  1. Sales Performance
    • Achieve sales targets through effective use of resources and retail tools.
    • Regularly review and refine sales strategies to maximize revenue.
  2. Brand Representation and Customer Service
    • Provide exceptional customer service and handling within and outside the boutique.
    • Maintain brand ambassadorial standards with clients, VIPs, and third parties.
  3. Customer Engagement and Loyalty
    • Foster strong relationships with customers through proactive engagement and personalized service.
    • Ensure accurate and genuine communication with customers.
  4. Boutique Operations and Maintenance
    • Contribute to regular stocktaking and inventory management.
    • Maintain high-quality appearance and maintenance of boutique timepieces.
  5. Financial Acumen and Compliance
    • Adhere to financial procedures and regulations.
    • Expertly manage credit card transactions and cash register operations.
  6. Communication and Collaboration
    • Timely report opportunities and incidents to management.
    • Share knowledge and best practices with colleagues to enhance boutique performance.