Delivery Experience Specialist

1 week ago


Riyad Al Khabra, Saudi Arabia Afaq - Warehouse Branch Full time

In this critical role as our Last Mile Manager, you will oversee the planning, organization, and oversight of last mile operations at Afaq - Warehouse Branch. Your key responsibilities include:

Responsibilities
  • Developing and implementing process improvements to enhance customer satisfaction and staff productivity.
  • Building a customer-focused culture and managing relationships with delivery partners to ensure seamless service delivery.
  • Fostering a positive work environment that promotes employee development and customer advocacy.

PREFERRED QUALIFICATIONS

  • Experience with performance metrics, process improvement, or lean techniques

We value innovative thinkers who can drive results and make a lasting impact at Afaq - Warehouse Branch.



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