Software Delivery Manager

1 day ago


Riyadh, Ar Riyāḑ, Saudi Arabia TestCrew | Quality Engineering & Software Testing Full time

We are seeking an experienced and highly skilled Technical Service Delivery Manager to oversee and deliver performance, cloud, and site reliability engineering services.

**Key Responsibilities:**

  • Support the Head of the Department in managing the delivery of performance engineering, cloud services, and site reliability engineering (SRE) solutions to clients.
  • Ensure the successful implementation, monitoring, and optimization of performance, cloud, and SRE services.
  • Act as the primary point of contact for clients, ensuring timely and effective communication in both Arabic and English.
  • Develop and maintain strong relationships with clients, understanding their business needs and providing tailored solutions.

**Qualifications:**

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 3+ years of experience in performance engineering, cloud services (such as AWS, Azure, Alibaba Cloud, or Google Cloud), and site reliability engineering.
  • Proven track record in managing technical service delivery and leading engineering teams.
  • Exceptional communication skills in both Arabic and English.

This role demands a proactive approach to service delivery, ensuring high standards of operational excellence and customer satisfaction.



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