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Buyer Abuse Investigator
2 weeks ago
About the Team: Our MENA sustainability team aims to control buyer abuse and protect genuine customers from bad actors via product and program solutions. We're looking for a skilled Buyer Abuse Investigator - MENA Markets to join our team.
Main Responsibilities:- Investigate Suspicious Orders: Identify and analyze suspicious orders placed in MENA marketplaces, and take necessary actions to prevent abuse.
- Collaborate with Product Teams: Work closely with product teams to identify trends, improve efficiency, and reduce time to identify new fraud modus operandi.
- Implement Best Practices: Develop and implement best-in-class processes and practices to maintain and exceed productivity and quality service level agreements.
- Strong Analytical Skills: Analyze complex data to identify trends and patterns.
- Excellent Communication Skills: Communicate effectively with stakeholders to achieve business objectives.
- Technical Skills: Have experience with Microsoft Office products and applications.
- Flexible Schedule: Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
We're committed to creating a diverse and inclusive workplace that empowers Amazonians to deliver the best results for our customers.
