Process Improvement Leader

4 days ago


Jeddah, Makkah Province, Saudi Arabia Maersk Full time

The Role focuses on delivering operational excellence, high-quality products, and exceptional customer satisfaction. Key responsibilities include leading cross-functional teams, driving process improvements, and promoting a culture of safety and quality.

Main Objectives:

  • Implement and manage operational performance metrics, ensuring alignment with customer KPIs.
  • Develop and execute strategies to improve quality, efficiency, and productivity.
  • Collaborate with stakeholders to design and implement effective logistics processes.
  • Lead and develop high-performing teams, focusing on talent development and retention.

Strategic Initiatives:

  • Develop and implement comprehensive Employee Relations Strategies.
  • Design and deliver training programs to enhance employee skills and knowledge.
  • Establish and maintain robust safety protocols, ensuring compliance with regulatory requirements.
  • Drive continuous improvement initiatives to enhance process efficiency and effectiveness.

Sustainability and Compliance:

  • Embed sustainability principles into operational practices, ensuring environmentally friendly and socially responsible outcomes.
  • Maintain ongoing compliance with relevant laws, regulations, and industry standards.

Customer Engagement:

  • Foster strong relationships with key customers, understanding their needs and preferences.

Operations Oversight:

  • Monitor and analyze operational performance, identifying areas for improvement.
  • Implement corrective actions to address operational issues, ensuring minimal disruption to business operations.

Inclusive Work Culture:

Maersk values diversity, equity, and inclusion. We strive to create an environment where everyone feels valued, respected, and empowered to succeed.



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