Technical Support Leader
4 days ago
We are seeking an experienced Senior Technical Support Manager to lead our growing Global Technical Support organization. The ideal candidate will have a proven track record of managing a support organization working across multiple shifts, interfacing with Engineering on customer-impacting fixes and enhancements, recruiting and development of support staff, and guiding team metrics.
Key Responsibilities- Manage a team of technical staff, providing leadership and guidance on customer issues and incidents.
- Collaborate with cross-functional teams, including Engineering, Development, and Operations, to resolve customer issues and improve overall service delivery.
- Develop and implement world-class technical support services, knowledge base content, best practices, and methodologies to deliver exceptional service and support.
- Navigate complex situations and drive positive outcomes for customers.
- Analyze data to make informed decisions and improve operational quality and efficiency.
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Aviation Technical Support
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Spectrum Technical Services Inc Full timeSpectrum Technical Services, Inc. is a leading provider of technical services to the aviation industry.Hydraulic Systems SpecialistWe are seeking an experienced technician to join our team as a Hydraulic Systems Specialist.The selected candidate will be responsible for maintaining, repairing, and overhauling aircraft pneumatic and hydraulic systems, as well...
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IT Support and Services Leader
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Adree Full timeWe are seeking an IT Support and Services Leader to join our team at Adree. In this role, you will be responsible for providing technical support to our internal teams and ensuring that our IT systems meet business needs. You will work closely with cross-functional teams to align IT strategies with business goals and troubleshoot technical issues.Key Skills...
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Technical Support Solutions Leader
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Adobe Full timeAbout the JobWe are seeking a highly skilled Support Service Manager to join our team in Riyadh. In this role, you will be responsible for providing personalized support services to our Ultimate Support plan customers.You will work closely with our internal technical teams to quickly resolve issues and improve clarity, provide support data, trend analysis,...
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Technical Support Executive
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeJob Overview">This Senior Customer Service Specialist position is an exciting opportunity to join Amazon's Technical Support Executive team. As a key member of the team, you will be responsible for resolving complex customer issues related to Digital, Device, and Alexa support.About the Team">The Technical Support Executive team works closely with senior...
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Technical Account Management Leader
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeAbout the Role:We are seeking a highly skilled Technical Account Management Leader to join our team. As a key member of our Enterprise Support organization, you will lead a team of technical account managers to deliver exceptional customer service and support.Key Responsibilities:Lead a team of technical account managers to deliver exceptional customer...
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Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeJob DescriptionOur team is seeking a highly skilled Senior Specialist Solutions Architect, Support and Managed Services to join our ranks. As a key member of our Support and Managed Service GTM team, you will help define and deliver the technical GTM plan for AWS Managed Services (AMS) and AWS Support .Your primary responsibilities will include leading...
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Financial Analysis Lead
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Leader group Full timeJob Title: Financial Analysis LeadLocation: Leader GroupJob Type: Full-timeIndustry: IT - Software ServicesDepartment / Functional Area: Finance/TreasuryJob Category: Financial AnalysisAbout UsLeader Group is a leading provider of software services. Our team works closely with agencies and municipalities to identify and address technical, financial, and...
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Otis Technical Support Manager
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Otis Elevator Co. Full timeOtis Elevator Co. is a leader in the elevator and escalator industry. As a Field Service Engineer, you will be responsible for supporting the direct staff with technical knowledge on service field activities.About UsWe are a global team with a proven legacy of innovation.We prioritize Safety, Ethics, Quality in all that we do.Our TeamWe are 69,000 people...
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Technical Innovation Leader
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Jadwalean Full timeWe are seeking a Technical Innovation Leader to join our team at Jadwalean. In this role, you will be responsible for driving technical innovation and ensuring that our products meet the highest standards of quality and performance.Key ResponsibilitiesDrive technical innovation and ensure that products meet high standards of quality and...
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Technical Solutions Architect Leader
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeAt Amazon, we're redefining the IT industry and looking for a world-class Technical Solutions Architect Leader to join our Global Strategic Partners (GSP) business function.This is an ideal role for someone who has experience working with global systems integrators, technology consulting firms, or Fortune 1000 companies. As a Technical Solutions Architect...
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Global Technical Support Engineer
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full timeA global engineering firm is seeking skilled Field Service Engineers to join their team in Saudi Arabia. As a member of our team, you will work closely with clients to install, maintain, and troubleshoot engineering systems.You will undergo extensive training and gain hands-on experience in the field, working alongside senior engineers to diagnose and...
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Program Leader for Technical Excellence
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Adilstone Group Full timeProgram Leader for Technical ExcellenceThe Adilstone Group is looking for a skilled Program Leader for Technical Excellence to drive the design and implementation of processes, curriculum, and methods to identify experts in their specialties. The ideal candidate will lead the development of a pipeline of experts with succession planning.Main Objectives:To...
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Lead Information Governance Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Leader group Full timeJob OverviewWe are seeking a Lead Information Governance Specialist to join our team at Leader Group. The successful candidate will be responsible for reviewing and analyzing legal, financial, and regulatory notes to ensure compliance with organizational standards.Key Responsibilities:Analyze technical, financial, and legal observations contained in letters...
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Technical Support Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia F. Hoffmann-La Roche Gruppe Full timeCompany OverviewF. Hoffmann-La Roche Gruppe is a global leader in healthcare innovation, committed to pushing back the frontiers of healthcare. With over 100,000 employees across 100 countries, we work together to make a meaningful impact on patients' lives.Our MissionWe are dedicated to improving healthcare through innovation, curiosity, and diversity. Our...
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Technical Support Director
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Adobe Full timeThe Technical Support Director position at Adobe is responsible for delivering exceptional technical support services to our Ultimate Support plan customers. This role requires a strong understanding of technical support principles and practices, as well as excellent leadership and communication skills.Your Key Responsibilities Will Include:Leading a team of...
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Technical Support Professional
5 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeAbout the RoleWe are looking for a Technical Support Professional to join our team. As a Technical Support Professional, you will provide technical assistance and support to our merchants, helping them resolve issues and integrate with our payment gateway.ResponsibilitiesProvide technical support for merchants across all severity levels.Collaborate with...
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Technical Support Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ksau Hs Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Ksau Hs. This role involves providing top-notch technical assistance to our users, ensuring the smooth operation of our equipment and systems.Key ResponsibilitiesEquipment Setup and Maintenance: The successful candidate will be responsible for setting up and maintaining...
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Regulatory Compliance Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Leader group Full timeJob OverviewLeader Group is seeking an experienced Financial Analysis Lead to join our team. This role involves reviewing and analyzing legal, financial, and regulatory notes to ensure accurate financial reporting.About the RoleThe successful candidate will have a Master's or Bachelor's degree in Legal Affairs or equivalent and 5-3 years of experience in...
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Technical support
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arabic Computer Systems Full timeArabic Computer Systems, a leading ICT company in Saudi Arabia, is seeking a Technical Support professional for its Information Technology and Services industry. As a part of ACS, you will be working with over 3,000 IT professionals serving government entities and top companies in the Middle East. The Technical Support specialist will be responsible for...
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Technical Support Lead
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Olayancareer Full timeAs a Technical Support Lead at Olayancareer, you will play a vital role in driving technical excellence and ensuring seamless customer experiences.About the JobWe are seeking a highly experienced Technical Support Lead to lead our technical teams and drive process improvements. This is an excellent opportunity for someone who can effectively communicate...