IT Infrastructure Director

3 days ago


Jeddah, Makkah Province, Saudi Arabia BUPA Arabia Full time
Job Overview

The Chief Technology Officer - IT is a strategic leadership role responsible for overseeing the design, implementation, and maintenance of BUPA Arabia's IT infrastructure. This position involves managing the IT infrastructure team, ensuring the reliability of IT systems, and aligning IT infrastructure initiatives with the company's overall business objectives.

Key Responsibilities
  • Network Management:
  1. Lead network design, implementation, and maintenance, including LAN, WAN, and VPN.
  2. Ensure robust and reliable network infrastructure, including LAN, WAN, VPN and internet connections.
  3. Address network issues promptly and implement security measures to protect against cyber threats.
  4. Upgrade network infrastructure to support increased traffic and new technologies.
Database Management:
  1. Lead the administration, architecture, performance, and security of BUPA Arabia's databases.
  2. Implement IT policies related to data integrity, backup, and recovery.
Systems Administration and Backend Systems Management:
  1. Lead the configuration and operation of computer systems and servers across the organization as well as installation and configuration of all hardware and software.
  2. Lead and monitor the design and implementation of databases as well as the documentation of database architecture, scheme, tables, procedures and permissions.
  3. Oversee and manage the work performed by the Database Administration team and the Systems Administration team across operations management, end user support, and vendor management.
  4. Lead the maintenance, upgrading, and optimization of backend systems to ensure seamless operation and integration with other systems.
  5. Modernize legacy IT systems to improve performance and scalability.
Datacenter Management:
  1. Develop and implement disaster recovery and business continuity plans to ensure system availability during emergencies.
  2. Conduct regular testing and updates of recovery plans.
  3. Ensure the datacenter operates efficiently, including power, cooling, and space management.
Unified Communication:
  1. Manage and integrate unified communication systems, including VoIP, video conferencing, and collaborative tools, to enhance organizational communication and efficiency.


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