Elite Client Liaison

1 day ago


Riyadh, Ar Riyāḑ, Saudi Arabia Tbwa ChiatDay Inc Full time

The ideal candidate for this role will have previous experience in a customer-facing position, preferably with VIP or high-value customers. You'll be responsible for delivering high-quality service to our esteemed VIP clients, ensuring their satisfaction and loyalty.

Key responsibilities include:

  • Handling incoming calls and inquiries from VIP customers with speed and accuracy.
  • Providing end-to-end support that meets client expectations.
  • Managing escalations and resolving issues in a timely manner to preserve relationships.
  • Documenting interactions and following up on unresolved matters efficiently.

To excel in this position, you'll need:

  • Excellent communication and interpersonal skills in both Arabic & English.
  • Ability to handle pressure and maintain composure during challenging interactions.

We offer:

  • An innovative work environment with flexible work arrangements.
  • Competitive compensation packages and opportunities for growth.
  • Prioritized personal development and training opportunities.


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