Elite Client Liaison
1 day ago
The ideal candidate for this role will have previous experience in a customer-facing position, preferably with VIP or high-value customers. You'll be responsible for delivering high-quality service to our esteemed VIP clients, ensuring their satisfaction and loyalty.
Key responsibilities include:
- Handling incoming calls and inquiries from VIP customers with speed and accuracy.
- Providing end-to-end support that meets client expectations.
- Managing escalations and resolving issues in a timely manner to preserve relationships.
- Documenting interactions and following up on unresolved matters efficiently.
To excel in this position, you'll need:
- Excellent communication and interpersonal skills in both Arabic & English.
- Ability to handle pressure and maintain composure during challenging interactions.
We offer:
- An innovative work environment with flexible work arrangements.
- Competitive compensation packages and opportunities for growth.
- Prioritized personal development and training opportunities.
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