Retail Compliance Specialist
6 days ago
In this role, you will be responsible for managing and maintaining positive relationships between Retail Sales employees and the retail department. You will promote a healthy work environment, resolve conflicts, ensure compliance with commercial standards, and facilitate the Retail sales team's mission to deliver sales targets.
Main Duties- As a key member of the team, you will serve as the point of contact for Retail employees regarding retail initiatives, evaluation, training, rewarding, and development programs.
- You will assist in the development, implementation, and interpretation of company policies, procedures, and guidelines related to Retail activities. Ensure compliance with applicable retail procedures and guidelines.
- Maintain accurate and confidential employee performance records. Prepare reports on employee relations trends, metrics, and recommendations for improvement.
- Evaluate sales performance for employees, products, and showrooms to enhance the sales records of the retail sales channel.
- Support Operations manager in addressing performance-related issues and implementing performance improvement plans. Provide guidance on disciplinary actions, terminations, and other performance-related matters.
Bachelor's Degree in Business or equivalent.
Background- Minimum of 3 years' experience in a related field.
- Excellent skills in MS programs Excel and PPT.
- Exceptional critical thinker and communicator.
- Excellent verbal and written communication skills in Arabic and English.
- A keen understanding of the differences between various roles within organizations.
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