Customer Journey Specialist

Delivering Exceptional ExperiencesAs an E-commerce Process Analyst at Chalhoub Group, you'll be responsible for analyzing processes, proposing enhancements, and contributing to efficiency efforts. You'll collaborate with the product team to ensure timely delivery of brand enhancements and work closely with the Omni-Channel Operations Lead to drive smooth...

About UsWe are a global IT professional services company based in Singapore, offering a range of services including enterprise solution consulting, business intelligence, business process automation, and managed services. We cater to diverse industries including banking and financial services, insurance, information technology, healthcare, retail, and supply...

About the RoleHungerStation | هنقرستيشن is looking for a talented Experience Designer to enhance our customer experience. As a CX expert, you will be responsible for identifying areas of improvement and implementing strategies to deliver exceptional customer experiences.Key Accountabilities:Design Customer Journeys: Create end-to-end customer...

A key member of our team will be responsible for overseeing and improving the customer service operations and customer journey across all touchpoints within Avensys Consulting. This involves leading a team of customer service professionals, collaborating with cross-functional departments, and ensuring the company delivers a seamless, engaging, and...

We are seeking a Head of Customer Journey Design to lead our efforts in crafting exceptional experiences for our customers at Qiddiya Investment Company. As the Director-Customer Experience, you will be responsible for developing and executing a comprehensive customer experience strategy that aligns with our business goals and growth objectives.About the...

About the JobThis Customer Experience Specialist role is an excellent opportunity to contribute to the success of Emkanfinance's customers. Key responsibilities include:Enhancing Customer JourneysWork on improving customer experiences across various touchpoints.Collaboration and Stakeholder ManagementEngage with cross-functional teams to deliver exceptional...

About the RoleWe are seeking a Customer Experience Specialist to join our team in Saudi Arabia. As a Quality Assurance Manager, you will be responsible for ensuring that our customer service standards are met and exceeded.You will work closely with our contact center teams to identify areas for improvement and develop strategies to enhance our customers'...

Job Title: Business Process Manager of Customer ExperienceJoin Keeta, an innovative food delivery company, and take on the challenge of designing and implementing seamless service journeys for users, merchants, and riders in the takeaway industry.About the JobThis role requires experience in service process design and full-service journey customer experience...

About the Team:You will be part of a dynamic team reporting to the Head of Marketing, where you will contribute to driving innovative solutions to meet the evolving needs of our customers.We value teamwork and collaboration, and this role requires excellent verbal and written English communication skills. The ideal candidate should have a 'can do' attitude,...

Job DescriptionThe Customer Relationship Specialist is a vital role within Talaat Moustafa Group Saudi, responsible for delivering and maintaining exceptional long-term relationships with clients.This position involves delivering outstanding customer experiences, increasing customer engagement, satisfaction, and loyalty, as well as providing personalized...

Emdad Al Khebrat is looking to hire a Customer Experience SpecialistEmployment Type: Full TimeLocation: On-siteJob Description:The Customer Experience Specialist will play a pivotal role in driving customer satisfaction and loyalty through insightful data analysis and proactive relationship management. This mid-career position requires a highly competent...

We are Omanyp, a leading healthcare group in Saudi Arabia, committed to delivering exceptional patient experiences. We are currently seeking an experienced Customer Experience Leader to join our team and drive transformative change.In this role, you will lead the Customer Experience transformation program, analyzing patient feedback, surveys, and complaints...

Role OverviewThe Customer Experience Specialist will play a pivotal role in enhancing our clients' journeys across various touchpoints. Key responsibilities include:Market Research and AnalysisConduct thorough market research and competitor analysis to identify consumer needs and preferences.Experience Improvement InitiativesDesign and implement strategies...

Direct message the job poster from Talaat Moustafa Group SaudiHR | Talent Acquisition | Operations | Recruitment | Onboarding | HeadhunterJob Summary:The Customer Relationship Specialist is responsible for delivering and maintaining outstanding long-term relationships with our clients. This role involves delivering outstanding customer experience, increasing...

Role OverviewWe are seeking a dynamic leader to lead our customer experience strategy and optimize every touchpoint of our customer journey. The ideal candidate should possess leadership skills, perfect communication, familiarity with latest trends and best practices of CX, ability to analyze customer data, strategic perspective on customer experience, and...

Your Career at HungerStationWe are committed to supporting the career development of our employees. As a Senior Product Manager, you will have access to:Ongoing training and professional development opportunities.Mentorship and coaching from experienced colleagues.Regular feedback and performance evaluations to support your growth and success.Join Our...

We're looking for a skilled UX Researcher to help us shape the future of digital experiences for leading brands in Saudi Arabia. As a UX Researcher, you'll be responsible for conducting user research and collaborating with cross-functional teams to drive business growth.About the Job:You'll conduct user research to understand behaviors, pain points, and...

Role OverviewThis is an exciting opportunity to join Contentsquare as an Enterprise Account Executive based in Saudi Arabia. You will play a critical role in driving new business sales, collaborating with our global teams, and establishing relationships with senior executives.Your Key Responsibilities:Drive new business sales, focusing on commercial...

About the JobWe are looking for an experienced High-End Retail Team Leader to join our Etoile Group team. As a key member of our sales and customer service team, you will be responsible for managing a welcoming team and coordinating boutique floor activities to optimize sales.Key ResponsibilitiesManage a welcoming team to foster collaboration and...

Get AI-powered advice on this job and more exclusive features.Keeping track of customer journeys, interacting with customers across channels and platforms, and coordinating with all internal stakeholders such as product design, development, sales, marketing, account management, and so on, in order to keep fine-tuning the customer's experience.Carrying out...