Real Estate Quality Assurance Lead

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Randstad (Schweiz) AG Full time
Job Description:

The Sales & Telesales Quality Assurance Supervisor is a critical role in ensuring the high quality of calls made by our sales and telesales teams in the real estate sector.

This position requires someone with strong analytical skills to evaluate agent performance, identify areas for improvement, and implement effective solutions.

Key responsibilities include call quality monitoring and evaluation, sales performance coaching and training, performance tracking and reporting, compliance and quality standards, and process optimization and continuous improvement.


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