KSA Customer Success Manager

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia leantech Full time
About the Role

The Customer Success Team Lead will play a critical role in driving revenue growth and customer satisfaction across the Kingdom of Saudi Arabia (KSA). This involves leading a team of Customer Success Managers, developing and executing strategies to ensure customer success, and collaborating with internal teams to drive business outcomes.

This role requires a strong understanding of customer lifecycle management, revenue-focused metrics, and data-driven decision-making. The ideal candidate will have a proven track record of driving revenue growth, leading high-performing teams, and building strong relationships with executive-level stakeholders.

Key responsibilities include:

  • Leading strategic discussions with key stakeholders to drive customer success and revenue growth.
  • Mentoring and developing a high-performing team of Customer Success Managers.
  • Collaborating with internal teams to drive business outcomes and improve customer satisfaction.

We are looking for a highly motivated and experienced professional who is passionate about delivering success for customers. If you have a strong understanding of customer-centric initiatives and are able to translate insights into revenue-generating actions, we encourage you to apply.



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