Network and Systems Administrator

4 days ago


Riyad Al Khabra, Saudi Arabia Tabby Full time

Key Responsibilities

  • Technical Support:
    • Provide first and second-level support to end-users for hardware, software, and network-related issues.
    • Diagnose and resolve technical problems promptly, including issues like attachments not downloading, internet connectivity problems, inaccessible websites, and repeated logouts.
    • Document and track support requests using the ticketing system to ensure efficient resolution.
  • Network Management:
    • Monitor and manage network traffic to ensure optimal performance.
    • Address network problems and perform planned upgrades to routers and access points.
    • Provide support during unplanned outages from service providers.


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