Digital Operations Coordinator

6 days ago


Jeddah, Makkah Province, Saudi Arabia RAFFLES Full time

Raffles is seeking a highly skilled and motivated IT professional to join our dynamic team. As an IT Coordinator, you will play a crucial role in managing and maintaining our organization's technology infrastructure, ensuring smooth operations and providing excellent support to our staff and clients.

About the Team

The IT team is responsible for maintaining and improving our organization's technology infrastructure. We are a collaborative team that values innovation, teamwork, and customer satisfaction.

Responsibilities
  • Manage and maintain our organization's technology infrastructure, including network administration, system maintenance, and user support
  • Implement and maintain robust security measures to protect the organization's data and systems
  • Collaborate with various departments to identify technology needs and develop innovative solutions
  • Manage technology projects, including planning, execution, and monitoring of progress
  • Provide technical support and troubleshoot hardware and software issues
  • Conduct regular system audits and performance analyses to ensure optimal functionality
  • Develop and maintain technology policies, procedures, and documentation
  • Coordinate with vendors and service providers for technology equipment procurement and maintenance
  • Train staff on new technologies and best practices
  • Stay up-to-date with emerging technologies and industry trends to recommend improvements to the technology infrastructure
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Minimum of 2 years of experience in IT coordination or a similar role
  • Strong knowledge of network administration, security protocols, and technology infrastructure
  • Proficiency in troubleshooting hardware and software issues
  • Familiarity with technology project management methodologies
  • Experience with cloud computing platforms and services
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team and collaborate across departments
  • Detail-oriented with excellent organizational skills
  • Customer-focused approach to technology support and service delivery
  • Self-motivated with the ability to work independently and manage multiple priorities
  • Flexibility to adapt to changing technologies and work environments
  • Certifications in relevant technology areas (e.g., CompTIA, ITIL, Microsoft, Cisco) are a plus


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