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Dining Operations Manager

2 weeks ago

Riyad Al Khabra, Saudi Arabia Premium Solutions Consultancy Full time

As a Dining Operations Manager at Premium Solutions Consultancy, you will oversee the supervision of wait staff to ensure exceptional customer satisfaction and maintain high standards of service.

Responsibilities:

  • Develop and implement effective training programs for new and existing wait staff on hospitality service etiquette and procedures.
  • Coordinate daily schedules and workloads to optimize team performance.
  • Ensure accurate food orders are taken, processed, and served within hospital food safety guidelines.
  • Maintain a clean and comfortable dining environment, addressing customer concerns diplomatically.
  • Monitor inventory levels and minimize waste, reporting any discrepancies promptly.
  • Select and hire new staff members, conducting regular performance evaluations.
  • Enforce compliance with hospital food handling and safety regulations among wait staff.

Requirements:

  • Minimum 2 years' experience in a similar role.
  • Bachelor's degree or diploma in Hospitality or a related field.
  • Previous experience in a hospital or healthcare setting is highly valued.
  • Excellent communication and interpersonal skills.
  • Calm under pressure with conflict resolution skills.
  • Strong leadership and problem-solving abilities.