Customer Engagement Specialist

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Kone México Full time

We are committed to creating an innovative and collaborative working culture where employee engagement is a key focus area. The role of Arabic Language Account Manager involves managing customer accounts receivables, resolving disputes, and conducting collection calls in a structured manner.

Key Responsibilities:

  1. Managing customer accounts receivables.
  2. Resolving disputes and coordinating with internal teams.
  3. Conducting collection calls in a structured manner.
  4. Applying Collection strategy for agreed retained accounts.
  5. Requesting promises to pay from customers.
  6. Coordinating with CS&A and inbound teams for customer queries and disputes.

Our employees are at the heart of everything we do, and we strive to develop a culture of working together where co-workers trust and respect each other, and good performance is recognized.



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