Engineering Technical Support Representative
5 days ago
The Stryker Group seeks a highly skilled Engineering Technical Support Representative to provide technical support for Stryker products.
In this role, you will troubleshoot, repair, maintain, upgrade, install and set up Stryker products in the field while adhering to company policies, standards and procedures.
Responsibilities:
- Repairing and Servicing: Repair and service Company Products to meet customer requirements.
- Installation and Testing: Install and test Stryker products in the field as required.
- Support Functions: Work with support functions to schedule customer visits.
- Quality System: Follow quality system procedures, including repair, testing and calibration of Company products.
- Continuous Improvement: Stay up-to-date on compliance and legal aspects related to the job.
Requirements:
- Engineering degree (Electrical/Electronic or Mechanical Preferred. Biomedical, Telecommunications, accepted)
- Excellent communication and problem-solving skills
- Previous experience in Medical Technical Services field is an asset
- Basic IP Networking knowledge is an asset
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