Operations Coordinator

5 days ago


Jeddah, Makkah Province, Saudi Arabia BUPA Arabia Full time
About the Role

This exciting opportunity has arisen for an experienced professional to join our team as an Insurance Support Specialist. As part of this role, you will be responsible for supporting the sales teams in achieving their objectives, driving business growth and ensuring that customer needs are met.

  • Sales Support:
    • RFQs for Corp business plans / SME business plans / Individual product / Prepare proposal / Contracts.
    • Ensure that all the Broker documents are provided for renewal.
    • Review CHI and SAMA regulations to ensure all health insurance practices meet their standard.
  • Business Operation services:
    • BIGQ for new business.
    • GRQ for renewals.
    • Preparing PCF and coordinate with stakeholders to be applied in the system.
    • Create certificates/letters for the contracts or member insurance coverage.
    • Extract reports and account for active member list.
    • Coordinate with archiving team to archive signed contracts.
    • Processing CRM Opportunities and reflection of client requirements.
    • Validate received data from client via system and prepare as per Bupa Arabia Standard.
  • Reporting:
    • NB / Renewal / Active book report / Salesforce update.
    • Logging TPF's and sharing with the stakeholders twice monthly.


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