Guest Experience Coordinator

4 days ago


Jeddah, Makkah Province, Saudi Arabia RAFFLES Full time
Job Summary

We are seeking an experienced Guest Relations Manager to oversee the front office department and ensure seamless operations.

Key Responsibilities
  • Provide outstanding customer service, addressing guest inquiries and resolving issues efficiently.
  • Lead and support the front office team, fostering a positive work environment that promotes teamwork and excellence.
  • Oversee day-to-day operations, ensuring smooth and efficient functioning of the front office department.
  • Manage staff teams, raise standards, and ensure seamless operations in collaboration with all department heads.
  • Proactively seek ways to improve operations and customer service, implementing agreed-upon actions.


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