Customer Support Team Lead

5 days ago


Medina, Al Madīnah al Munawwarah, Saudi Arabia Arpatech Full time
About This Opportunity

This is an exciting leadership role within Arpatech, offering a chance to make a significant impact on our global customer support operations. We are seeking an experienced professional with a proven track record of success in leading technical teams and driving business outcomes.

Job Overview
  • This position reports directly to the VP Customer Support.
  • The role involves collaborating with cross-functional teams to drive innovation and improve customer satisfaction.
  • The individual will lead a team of technical professionals to deliver exceptional customer support services.
Key Skills and Qualifications
  • Minimum 4 years of experience in managing customer-facing organizations.
  • Demonstrated success in running operations and leading technical teams.
  • Strong analytical skills to identify opportunities for improvement and develop solutions.
  • Excellent communication and customer service skills.


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