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Customer Support Director

1 week ago

Medina, Al Madīnah al Munawwarah, Saudi Arabia Arpatech Full time
Job Overview

The successful candidate will lead a global organization of technical professionals to deliver exceptional customer support and training services. Key responsibilities include leading the team, setting strategies, and ensuring deliverables meet quality and speed expectations.

Key Responsibilities
  • Lead a team of technical professionals to deliver top-rated customer experience.
  • Develop and implement strategies to improve operations and customer satisfaction.
  • Serve as a management escalation point for customers or internal organizations.
  • Cultivate a team environment that values skills and talents.