IT Operations Management Specialist

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia VisionX Technologies, Inc. Full time
About VisionX Technologies, Inc.

We are a forward-thinking company that has been revolutionizing the industry since 2017. Our mission is to simplify business complexity through AI-driven solutions, tailored to our clients' unique challenges.

Our innovative approach sets us apart from others in the industry. We work closely with leading brands and Fortune 1000 companies, leveraging expertise in computer vision, 3D modeling, AR, VR, decision sciences, and IoT.

Our focus isn't on following trends; it's about setting them and accelerating our clients' AI journeys with customized strategies, accelerators, and pre-trained AI assets that build real Intellectual Property.

We have received recognition among Fast Company's Top 10 Most Innovative Companies of 2020, Microsoft, and Snap Inc. Our breakthrough solutions drive tangible growth and redefine what's possible.

Your Role

In this role, you will play a pivotal part in ensuring seamless integration of various tools and technologies with our IT Operations Management (ITOM) system. You will leverage the ITOM platform's capabilities to optimize policy creation, performance tracking, role definition, compliance, continuous improvement, and stakeholder collaboration.

You will champion innovation and automation within IT operations, driving efficiency and effectiveness.

  1. Integrate diverse tools and technologies with the ITOM system to enhance its functionality and effectiveness.
  2. Collaborate on the development and implementation of standardized policies and procedures within the ITOM environment.
  3. Implement and optimize performance tracking mechanisms within the ITOM system, ensuring accurate data collection and reporting.
  4. Assist in defining and implementing clear roles and responsibilities related to ITOM utilization and tool integration.
  5. Support compliance and risk management initiatives by integrating relevant tools and data into the ITOM system.
  6. Identify and implement opportunities for continuous improvement within the ITOM environment, leveraging automation and integration.
  7. Collaborate with stakeholders across the organization to ensure effective utilization of integrated tools and technologies.
  8. Drive innovation and automation initiatives within IT operations, leveraging the ITOM system and integrated tools.
Requirements
  • Bachelor's degree in information technology, Computer Science, or a related field.
  • 5-8 years of proven experience in integrating various IT tools and technologies.
  • Strong understanding of IT operations management systems, particularly ITOM.
  • Experience with automation and scripting languages.
  • Knowledge of API integrations and data exchange protocols.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to collaborate with stakeholders at all levels.


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