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Business Development Liaison

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia AstroLabs Full time

About AstroLabs

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We are a leading business expansion platform in the Gulf, empowering high-growth companies to establish and thrive in Saudi Arabia and the UAE. Our comprehensive solutions encompass business setup, entity management, compliance, and ongoing operational support, ensuring seamless market entry and sustainable growth.

With over 1,700 companies already established and 200+ clients supported on an ongoing basis in Saudi Arabia, our business setup and post-setup operations play a critical role in delivering exceptional customer experiences and expanding our client portfolio.

Your Role

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We seek a proactive and professional Client Relations Specialist to join our Saudi Operations team. As the primary point of contact for clients, you will represent AstroLabs' commitment to excellence, ensuring each client's journey in Saudi Arabia is smooth, efficient, and positive.

Your Key Responsibilities

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  • You will act as the main point of contact for clients, ensuring a professional expansion journey and providing world-class customer service.">
  • You will track client progress, perform regular follow-ups, and address issues promptly to maintain high satisfaction levels.">
  • You will schedule and facilitate General Managers' visits to Riyadh for visa-related activities, support corporate bank account opening, and issue Iqamas for GMs.">
  • You will offer timely and relevant advice to managers and clients regarding changes in ministry regulations and processes.">
  • You will promote AstroLabs' other business growth services, including HR, PRO, and GRO services, to support client operations post-setup.">
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About You

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We are looking for a customer-oriented professional with excellent communication skills in English and Arabic. You should have 2-3 years of experience in a client-facing role, hold a Saudi Driver's license, and have a personal car. Strong organizational skills, adaptability, and a collaborative team mindset are essential for success in this role.