Product Application Expert

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Werfenlife SA. Full time
About the Job

We are seeking a highly skilled Product Application Expert to join our team at Werfenlife SA. As a key member of our EEMEA department, you will be responsible for providing technical support to our partners and distributors.

Job Summary:

The successful candidate will have a strong technical background and experience in providing technical support to partners and distributors. They will also have excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.

Main Responsibilities:
  • Technical Support: Deliver technical support to our partners and distributors, including providing both theoretical and practical application training.
  • Application Troubleshooting: Troubleshoot quality and performance issues and provide escalation support to the SBU when needed.
  • IT Solution Implementation: Cooperate with internal representatives to implement IT solutions that support EEMEA and the Company's commercial strategy.
  • Documentation and Communication: Share technical product information updates and regularly update internal communication channels with relevant documentation.
Required Skills:
  • Technical Background: Strong technical background with specific knowledge in Hemostasis.
  • Problem-Solving Skills: Excellent problem-solving skills with ability to troubleshoot quality and performance issues.
  • Communication Skills: Excellent communication and public speaking skills.


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